SmartDepart Partners With TrustYou To Launch Its Hotel Decision Engine
"If you look at the current landscape of hotel booking sites, most do a great job at helping you find the best price, but very little to actually help you decide which hotel is best for you. We are excited to be working with TrustYou to provide travelers with valuable data from verified reviews to help make booking decisions easier," said Matt Yagey, Founder & CEO of SmartDepart.
TrustYou's Meta-Reviews™ allow partners access to semantic analysis of verified hotel reviews from travel sites worldwide, creating text summaries available in 26 languages. Depending on how a TrustYou partner chooses to display hotel details, travelers may see everything from an all-encompassing TrustScore, based on the overall experience of travelers worldwide to ratings for specific details of the stay (i.e., 81% of reviewers found the staff to be very friendly).
"Travelers need a simple and quick way to analyze prices and reviews for hotels all in one place. SmartDepart is revolutionizing the search-shop-buy process by bringing together all of this information for travelers, said Ellis Connolly, EVP of Sales at TrustYou. "We are excited about this partnership because SmartDepart shares TrustYou's mission of positively influencing traveler's decisions."
For additional information about TrustYou Meta-Reviews™, please contact Margaret Ady at email@example.com.
Senior Marketing Manager
Phone: +49 89 55 27 35-116
TrustYou, the world's largest guest feedback platform, provides hotels with insights to improve their guest experience and market to future guests. Guest feedback informs 95% of booking decisions, and TrustYou's guest feedback platform incorporates hundreds of millions of hotel reviews, surveys, social comments, and direct messages through SMS, email, Facebook Messenger and more. This information is analyzed along each step of a traveler"s journey, including booking and pre-stay queries, real-time guest request, and post-stay feedback, to generate actionable insights for 500,000 hotels. TrustYou"s platform is made up of various components, including TrustYou Meta-Reviews*, verified global review summaries displayed on travel and search sites like Google, KAYAK, and Hotels.com; TrustYou Messaging, real-time guest messaging service; TrustYou Stars, an advanced guest satisfaction survey tool; TrustYou Analytics, the world"s leading online reputation management tool and the accompanying app TrustYou Radar. PMS, CRM, IBE and other hotel software providers can make use TrustYou Connect, a partner program to integrate TrustYou"s guest feedback platform with its products to help their hotel clients to positively influence every stage of the guest journey. Find more information on TrustYou and the guest feedback platform at www.trustyou.com.
*TrustYou Meta-Reviews only contain verified reviews and do not include reviews from TripAdvisor