Marriott hotel chain pushes the envelope on housekeeper tipping | latimes.com
Sonia Rosales pushes a cart laden with hundreds of pounds of soiled linen, shampoos and cleaning supplies through the JW Marriott hotel at L.A. Live, wrangling 20-pound inserts out of duvet covers, cleaning bathrooms and folding towels.. The 45-year-old housekeeper has done this in 14 rooms a day, five days a week, for five years. The repetition left her with carpal tunnel syndrome, two surgeries on her wrists and a long scar on her forearm where she had a metal splint inserted. "It's hard work," Rosales said of her $16.50-an-hour job. "First, we depend on God, but next, we depend on the job."
