FIU's Chaplin School of Hospitality & Tourism Management (CSHTM) and its Institute for Hospitality & Tourism Education & Research (IHTER) released a white paper today titled Managing Growing Pains of China's Relentless Hotel Development Pipeline. The paper provides the hospitality industry with ideas on what can be done to address the severe shortage of qualified and skilled talent in China for hotels entering the market, including professional coaching, conflict resolution and career ladder strategies at the workplace.

Authored by Simone Champagnie, executive director at IHTER; Danqing Liu, associate professor at CSHTM's Marriott Tianjin China Program; and Christine Toguchi, managing director at MacroVision Network Pte Ltd and project consultant for IHTER, the paper explores the insight, ideas and pertinent questions arising from the intellectual exchange that took place at the Visionary Leaders Forum in Shanghai last June. Presented by Infor Hospitality, the forum brought together industry leaders from around China and Asia-Pacific who discussed leadership imperatives, inspiring change and new hotel openings, and gearing up for commercial readiness among other relevant topics.

To download the white paper in English and Mandarin, please visit http://ihter.fiu.edu/resources. For more information on IHTER and the white paper, contact Simone Champagne at [email protected] or at 305-919-4810.

About the Chaplin School of Hospitality & Tourism Management

Florida International University is a Top 50 public university that drives real talent and innovation in Miami and globally. High research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 58,000 and 260,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Simone Champagnie
Executive Director, Institute for Hospitality and Tourism Education and Research
+1 305 919 4810
FIU