Industry Update
Supplier News30 April 2015

Ramada Plaza Waikiki Applauds Convenience of Bittel's Easy-to-Attach Mobile Device Charger

Property manager says the Bittel Classic Charger has "raised the bar on guest satisfaction" - Visit Bittel in Booth #1545 at HITEC

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DELETED: Bittel Americas

How important is convenient mobile device charging to guests? Just ask Ramada Plaza Waikiki Operations Manager Rick Valcourt. The island getaway in Honolulu, located at 1830 Ala Moana Boulevard, recently added Bittel's new Classic Charger to all guestroom phones. This simple attachment is enabling the property to equip its guests with two high powered USB ports for charging mobile devices. In addition, the hotel opted to add Bittel's popular Multi-Charging Cable which features four connectors, one for Apple traditional (iPhone 4s and older), one for Apple Lightning (iPhone 6 and 5 plus new iPad), and two Micro USB (Android, Blackberry and Windows) charging.

"The Bittel Classic Charger has really made a difference in our hotel's offering of amenities and guests are always talking about it," Valcourt said. "You have definitely helped us raise the bar on guest satisfaction. So many times we have guests that are traveling through and have forgotten to bring their chargers with them. One of the favorites is the iPhone. Because you can plug it [into our phones] right on the bed stand, guests can set their alarms on their phones without fear of depleting their batteries. Plus, it is right near the bed and they can reach it easily.

"Another great feature is that if the guest has been taking pictures all day, they can download them onto their laptop and look at them right away while sitting in bed," he added. "Both their camera and their laptop can be plugged in at the same time. There are many, many different options that can be realized with this nifty little gadget. We are very happy with the Bittel Classic Chargers."

In High Demand

Released to the market just last month, the Bittel Classic Charger is compatible with nearly all guestroom phones; no lamps, outlets, or furniture mods are required. By mounting this charging component to the bottom of the guestroom phone, it doesn't take up additional space and it's still easily visible to the guest. Plus, it's attached to existing equipment that already sits at either the bedside or the desktop, making it extremely convenient for mobile device charging. It's what every guest wants and every property needs – plus it's at a price point that all properties can afford.

"Since March, we have been inundated with requests for the Classic Charger," said Mitch Heinlein, Bittel VP of Sales and Marketing. "By simply showing this device at some of the recent brand conferences, we've received hundreds of requests from IHG (InterContinental Hotels Group), LaQuinta, Marriott and Wyndham properties, to name just a few, and calls continue to pour in. What we are finding is that hoteliers want to add a mobile device charger in their rooms, but they don't want the clutter. Adding yet another piece of equipment on the nightstand, the desk, a wall-mount hub or a standalone power hub, detracts from the aesthetics of the room. By mounting our Classic Charger to the bottom of the guestroom phone, it's convenient, functional and design friendly.

"Based on the exceptional reviews we are hearing, Bittel's Classic Charger is basically selling itself – and we couldn't be happier," Heinlein said. "It's what every guest wants and every property needs – plus it's at a price point that all properties can afford."

See the Classic Charger at HITEC

The Bittel Classic Charger will be on display June 15 to 18 at HITEC (Hospitality Industry Technology Exposition & Conference) at the Austin (Texas) Convention Center in Booth # 1545. It is available in black or cream and costs $22.95 for two USB ports only or $29.95 for two USB plus the Multi-Connector Cable. To pre-schedule an appointment at HITEC, call Mitch Heinlein at (678) 324-8475 or email [email protected]. For more information, contact Bittel Americas at (408) 298-8206 or email [email protected]. For more information on Bittel America's full line of in-room equipment options, visit www.bittelamericas.com.

About Bittel

Bittel is a rapidly growing provider of innovative technology solutions for the global hospitality industry. Bittel

products are known for their reliability and groundbreaking designs, and are installed in thousands of hotels around the world. Headquartered in Rizhao, China, Bittelʼs North American operations are based in San Jose, California. Please visit us at http://www.bittelgroup.com ">http://www.bittelgroup.com or www.bittelamericas.com.
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Mitch Heinlein
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