The Hotel Smartphone App Will Control Room Service and Everything Else | skift.com
Room service used to be a luxury for many hotel travelers, but as the technology generation has grown into travel, many are now looking for a faster and more efficient replacement. No longer does it make sense to reach for a bedside phone to order breakfast; now, with a hotel smartphone app in each traveler’s pocket, most amenities once available through the wired hotel system can now be accessed through the cloud.