Mobile Simple Minibar App Modernizes the Way Hoteliers are Doing Business
Hospitality's first award-winning, cloud-based in-room amenities and mobile minibar management solution is empowering in-room operations and radically changing the hotel minibar world
"Today e-services are predominant, and almost everything that travelers desire is accessible at their fingertips," said Christelle Pigeat, Mobile Simple CEO. "One of hospitality's biggest challenges when dealing with mobility is finding the right balance between systems integration and the user experience. Technology facilitates service delivery on the back end, making the process of fulfilling guest requests efficient and effective, while the user experience design (UED) of mobile apps on the front end ensures easy accessibility and friendliness for staff and guests. The quality, correctness and speed of service delivery is crucial to ensuring guest satisfaction. This is where ABreez by Mobile Simple is quickly proving to change the way that in-room services are being delivered, managed and supported."
ABreez is a staff mobile app coupled with an above-property management system designed to simplify and optimize minibar and in-room amenities operations. The mobile app communicates via the cloud with the ABreez Management System and posts charges on the guest's folio via a property-management system interface. There's no hardware to buy and nothing to display in the guestroom – other than an existing refrigerator, legacy minibar, snack tray, or amenities drawer. Getting started is so simple that both Food and Beverage and Housekeeping Managers can be up and running within 24 hours.
Since making its debut at HITEC in 2014, ABreez has earned an impressive list of titles, including (but not limited to): "Best Product" for 2015 by Top Hotel magazine and one of the "Best Technology Innovations" in 2014 by Equip'Hotel Paris. View the ABreez VIDEO.
"Hoteliers are finding that ABreez is the perfect management tool for delivering better control over in-room inventory for both chargeable and non-chargeable products," Pigeat said. "But don't just take my word for it . . . ABreez customers say it best."
Hoteliers find ABreez Outstanding
Michael Ploetz, F&B Director at the Peninsula Beverly Hills in California, is having tremendous success with ABreez now that the system has streamlined the hotel's minibar and in-room amenities operation.
"The system's ability to customize the amenities we offer in each room is outstanding," Ploetz said. "In a luxury hotel environment, guest have discerning tastes and they expect certain products in their rooms; a one-size-fits-all mentality doesn't work at our hotel. With ABreez, we can track very easily all custom set-ups to ensure that they are meeting guests' demands. Having the ability to offer streamlined customization is extremely important.
"ABreez also has been instrumental in increasing staff productivity," he said. "Through direct integration with our PMS, we have a better understanding of where our room attendants should be at any given moment based on check-in/out criteria; no other system on the market today has that capability. Real-time data capture is removing the cumbersome manual processes of keeping paper tallies, and it is eliminating redundant tasks."
Because ABreez operates in the cloud, there is a low cost of hardware and the software is continuously being developed. The system's flexibility also enables it to implement changes quickly per each hotel's request, and training is fast and intuitive.
"Mobile Simple gives everyone the ability to try ABreez without any capital expense before they buy," Ploetz said. "That was attractive to us, because not every system works in the luxury environment because our needs – and those of our guests – are unique. The financial benefit from ABreez was instant, and making the decision to adopt it was easy. The system's connectivity to room software, its ability to streamline customer requests, and the sales reporting features that help us better understand our guests preferences. All these elements combined sold us on ABreez."
Gediminas Kasputis, IT Manager for the Holiday Inn Vilnius - Ecotel Vilnius, had this to say: "As a hotel we are trying to be as green as possible, and because ABreez by Mobile Simple is cloud based, it fits our political view to be as environmentally conscious as possible. We were also looking for a solution that would make the workflow from one room to another easy when it came to managing in-room amenities; the last thing that we needed was one more server in the room to maintain the minibar. ABreez is affordable and easy to use."
Kasputis said he is eager to begin generating reports to see which products are selling best and how much revenues we are generating per each product. "This type of productivity and flexibility just wasn't available to us previously," he said.
Try it FREE, Then Adopt It
"Implementing ABreez is as its name implies – a breeze – and it just makes sense to everyone using it," said Christelle Pigeat, Mobile Simple CEO. "Before ABreez, no minibar management software existed that could address the entire in-room amenity management process, leveraging both mobile devices and the cloud. We encourage any hotelier looking to bring an ROI back to their minibar operation to visit Mobile Simple at HITEC."
Mobile Simple is offering a FREE 30-day trial of the solution to F&B Directors, Housekeeping Managers, In-room Service Managers, IT Managers, Procurement Officers, Room Attendants and even Front Desk Staff who wish to evaluate its benefits without any compromise. Try it by clicking HERE. Then adopt it. Or, call Mobile Simple today at 800-467-5892 to schedule a live demo.
ABreez will be on display at HITEC June 15 to 18 at the Austin (Texas) Convention Center in Booth #852. To pre-schedule a meeting, call 800-467-5892 or email email@example.com.
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