Uli Pillau At The Revenue Forum: How To Benefit From Cloud-based Hotel Software
How can hotels ensure to have direct contact with their guests? What can hotels do to offer its guests the products and services they want? What technology can help hotels to differ the other?
During this high-profile event, which is titled "Reclaim the Power!", four industry-experts will be delivering talks on how hotels can regain control over their relationships with their guests with the help of organizational and technological innovations.
One of the speakers, hetras Managing Director Uli Pillau, will be talking about new ways to sustainably increase hotels' revenue with the help of cloud-based hotel management software in a talk titled "What kind of technologies do innovative hotels need?"
One of the main topic's Pillau will be focusing on in this talk is the mobile guest journey: the ability to organize a journey easily and rapidly from a mobile device; from booking and checking in online, to opening your room door with your smartphone – preferably using a mobile app. Another focal point are Hotel Reservation Systems and making it possible for guests to book rooms straight on a hotel's own website using an Internet Booking Engine (IBE).
"The higher the number of bookings that do not come with reservation costs, the higher your margins", explains Uli Pillau, "that means that a hotel or hotel chain should always do its utmost to get people to book on their own website and encourage return visits by providing guests with a mobile app."
Uli Pillau at the Revenue Forum
07.10.2015 The Hague
About Uli Pillau
Ulrich (Uli) Pillau is responsible for hetras sales & client services. Uli brings over 20 years of experience in hotel software solutions to hetras. He started his hotel career in hotel groups such as InterContinental, Hilton and Mövenpick. Prior to joining hetras, he was responsible for IDeaS Revenue Optimization operations in EAME and held various senior level positions at Micros Fidelio Software including Training Director, Managing Director and Vice President of Major Accounts worldwide.
Hetras is a hotel management system comprising a cloud-based property management system, self-check-in app, booking engine, channel manager and state-of-the-art open API that future proofs your hotel"s technology. Hetras is a Shiji Group brand and part of the wide-ranging open hotel and travel technology ecosystem. Being part of the Shiji Group strengthens Hetras' integration with Shiji"s travel and hospitality technology ecosystem, ranging from point of sale systems which include hardware and software to enterprise payment processing systems.
For more information on Hetras, contact:
[email protected]; +49 89 716718510