In the lofty sunlit halls of the Orange County Convention Center representatives from some of North America’s most noteworthy and remarkable luxury properties like Trump International Hotel, The Four Seasons and The Langham Chicago met to discuss the current state and the future of the industry. All gathered were a little anxious — yet excited — to learn if they would receive the recognition of excelling as the best in their nominated category at the 2015 North American Guest Experience Award Ceremony.

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