TRACK Hospitality Software Launches Brittain Resorts & Hotels 80 Agent Call Center with TRACK Pulse
Brittain Resorts & Hotels successfully transitioned from a legacy solution to TRACK Pulse for managing it's call center reservation sales. The software's ease of use and cost savings were two of the main reasons for the switch to TRACK Pulse.
"Switching to TRACK Pulse was a seamless process. We moved our 80 reservation agents to TRACK Pulse and have not had any significant issues. We have seen an actual increase in employee engagement in the application because it is easy to use. We saw an ROI on the cost of the system for the year in the first 40 days while saving significant cost vs our previous system. The TRACK Team, working with our leadership and management staff, did everything they said they would do and they launched us on time. We are very happy," said Matthew Brittain CEO of Brittain Resorts & Hotels.
TRACK Pulse is an enterprise Cloud based Call Center Software with powerful built in CRM, Sales and Lead Management Tools. Specifically designed for the needs of Resorts, Hotels and Vacation Rental Management Companies.
For more information visit www.trackhs.com
Brittain Resorts & Hotels is the leader in Condo hotels and family vacations in Myrtle Beach South Carolina. With 13 Condo Hotels and over 3,000 available rooms, you can count on an amazing family vacation when booking with Brittain Resorts & Hotels.
For more information visit www.brittainresorts.com