The Young Hoteliers Summit 2016 finally kicks off!
Delegates were given the unique chance to attend selected focus groups and workshops. These activities were the opportunity for delegates to get to know more about the companies present, sharing their experience with various hospitality experts in a more interpersonal environment and learn from their views of the hotel industry. In the evening, the first panel discussion took place, featuring a conversation about the generation issues within the working environment. The speakers of this panel were Heather Jacobs, Senior Vice President International and Corporate Human Resources of Four Seasons & Resorts; Eugenio Pirri, Vice President of People and Organizational Development at Dorchester Collection; Jérôme Bühlmann, Director of Talent Management at FRHI and Pablo Alcacer, Director of Business Performance EMEA at The Leading Hotels of the World. The first day concluded with an exquisite gala dinner at the Hotel Royal Savoy.
On Tuesday, the summit continued with the second panel about the changes of the online distribution landscape. Geneviève Materne, Director of Distribution Strategy EMEA at Starwood Hotel & Resorts, Huda Malhas, Director of Marketing Communications for EMEA at Four Seasons Hotels & Resorts, and Kevin Mauffrey, Director of Market Management at Expedia, provided their expertise in this discussion. The panel covered the impact of Online Travel Agencies and their growing influence on the hospitality industry. In the afternoon, Simon Casson, Regional Vice President and General Manager of Four Seasons Hotel Dubai at Jumeirah beach, took the stage to share his opinion about how technology has increasingly become a part of the hotel industry. At the same time, he managed to introduce and give an insight about Four Seasons' newest App. Mr. Casson believes that good service and technology can be combined: "Like a good marriage, they complement one another. But they are less one without the other. We cannot become an industry that relies solely on technology because we are a human business and I think the memorable moments and experiential part of our business will always be delivered by humans."
Last but not least, Four Seasons Hotels & Resorts announced the challenge this Tuesday evening: "Create game changing career paths that go from University to G.M in nine years." Groups were formed and immediately started working to come up with a solution that will finally clear the issues of this exciting challenge. Stay tuned to find out about the ingenious ideas that the teams will present on Wednesday, where one of the many teams will be awarded a prize while providing Four Seasons Hotel & Resorts with a revolutionary solution.
Leandra Kall Press Department
opportunities for young talent in hospitality. It is the first entirely student focused and student run hospitality summit, designed to reduce the gap between the key stakeholders – industry, academic institutions and students from leading hotel management schools around the world. Creating a platform for knowledge and idea exchange, networking opportunities and a friendly competition, it works to foster a dialogue on employment related topics between these stakeholders. Its flagship event, the annual 3-day Global Edition Summit, is held at the Ecole hôtelière de Lausanne. YHS is truly a unique opportunity! www.yhsglobal.com
YHS acts towards improving professional