Next month, Airbnb will unveil a new tool to allow neighbors of unruly renters to complain directly to the home- sharing company. Airbnb won't say whether the comments will be made public, nor how it will affect the status of those rentals that are subject to numerous complaints. But it does signal a new willingness by the company to listen to those directly affected by Airbnb's rapid spread in dense urban centers, especially as critics claim that Airbnb's rise directly correlates to the declining availability of affordable housing.

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