Industry Update
External Article18 March 2016

Hotels vs. resorts

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During a recent presentation, I was asked what I thought was the biggest difference in running a hotel versus a resort. As I answered, I realized that when I entered the hospitality business I was not aware of the complexity of the resort side of the business. Resorts can be in urban areas such as Miami or Scottsdale but many, such as our resorts, are located in more remote locations without the infrastructure of a city or town. Running resorts can be tougher as the manager has to wear many hats and has multiple revenue departments. Below are my top 10 differences between operating a resort property:

Read the full article at HOTELS Magazine

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