MediaConcepts Transforms the Hotel Guest Experience with Priscilla

MediaConcepts, experienced provider of integrated digital solutions for the hospitality industry, today introduced Priscilla, the mobile app that will delight hotel guests, increase on-property spend and repeat visits.

Designed with the guest experience in mind, Priscilla offers guests a more intuitive way to view information and access services through their own mobile device. From pre-arrival check-in, to ordering room service, requesting for items from housekeeping, opening room door and even controlling room lights, climate and entertainment, Priscilla is always an arm's length away.

More than just guest convenience, Priscilla offers powerful insights that can help hotels personalise and provide relevant content that translate into higher revenue and increased loyalty. The in-built workflow facilitates the management and assignment of tasks to available staff, and the accompanying staff app notifies them.

Department heads and management staff can track feedback and response times of each guest request through the web-based admin console, allowing them to respond as appropriate either in person, or through the app.

"Hotel guests today expect so much more than a comfortable bed," said John Bowen, Founder and CEO of MediaConcepts. "Over the last 13 years, we've worked with hospitality groups to make their website browsing and booking experience great. Priscilla is about extending that same great experience into their stay and beyond so guests keep coming back."

MediaConcepts is currently offering a six-month trial of Priscilla to the first five hotels that sign-up. For details of the trial, visit http://www.mediaconcepts.com/free-trial

About MediaConcepts

MediaConcepts is an experienced provider of integrated digital solutions that enable hospitality organisations to attract and retain guests by helping them create personalised experiences before, during, and after their stay.

Its proprietary enterprise solution, Jasmine WebSuite, allows its clients to effectively manage their online presence, booking journey, ongoing communication and guest loyalty. Complementing Jasmine WebSuite is Priscilla, a mobile application that guests may use to perform self-service tasks or request for services during their stay. Together, these create a powerful 360° guest experience that translates into increased revenue and brand equity. Jasmine WebSuite has helped global hospitality clients attract, convert and retain more guests through personalised engagement.

Headquartered in Singapore, MediaConcepts was founded in 2002 and has been completely focused on integrated digital solutions for the hospitality industry since 2007.

For more information, visit www.mediaconcepts.com.

Priscilla Goh
Marketing Director
+65 6224 3994