THE GRAND HOTEL & SPA — Photo by THE GRAND HOTEL & SPA

Acentic, global leader in hospitality technology, has just completed a major installation of Panorama NG in-room entertainment solution for The Grand Hotel & Spa, Yorkshire's only 5* hotel.

"Our brief to Acentic was to upgrade the technology experience for all of our guests," said Ben Morcombe, Deputy General Manager at The Grand Hotel & Spa. "We were very impressed with the seamless and proactive approach the Acentic team applied to this project and the guest feed-back is exceptionally positive."

"We were delighted to work with The Grand Hotel & Spa to deliver state-of-the-art in-room entertainment systems in each of their 107 bedrooms and suites," said Richard Robinson, Acentic's Chief Executive. "This sophisticated Edwardian Hotel sets great store by being able to offer their guests the very highest service levels. From the moment a guest checks in, they now have the latest technology at their fingertips"

"Our 135 brand new Samsung TVs with built in Miracast, Apple TV, popular Apps, Sky Sports, movies on demand and 80 other TV and radio channels delivered by Acentic Panorama NG has been an significant upgrade for our hotel" said Ben Morcombe, Deputy General Manager. "Many thanks to Dean Wood and his team at Acentic for top class service, installed quickly, efficiently and to a high standard"

The Conference and meeting facilities have also benefited from the very latest wireless presentation and collaboration system from Acentic in partnership with Barco. Content from laptops and mobile devices can be shared on a central meeting room display, irrespective of source via a single click, bringing an end to the days of hunting around for cables and VGA adaptors.

The installation at Grand Hotel & Spa is a perfect example of a how a complete technology upgrade – taking into account the requirements of the complete guest journey from the conference room to the guest room – throughout the entire hotel can be handled centrally by Acentic.

Lisa Ronchetti