Over the last 10 years, industry disruptors have rocked the business world in ways we’ve never seen before, and leading the charge is disruption’s poster child, Uber. Not only has it streamlined getting anywhere in the world’s major cities, Uber‘s visionary business model is a goldmine of lessons for hotel marketers. Their model nourishes their own growth, with their incredible way of combining a smooth payment system, customer- focused service delivery and smart and nimble use of mobile technology. This has left taxi companies reeling from a drastic loss in market share, customer loyalty and brand security with every passing day.

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