Industry Update
Supplier News 8 September 2016

StayNTouch® Releases New Must-Read E-Book For Hotels Challenged by Limitations and Complexities of Traditional PMS Systems

Leading mobility platform explores how mobile hotel management solutions reduce operational costs, deliver extraordinary guest experiences and supercharge business outcomes

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In their continuing effort to give Hotels the tools they need to drive guest loyalty and stay ahead of the competition, StayNTouch® today announced the release of a new e-book titled "The Hotel Property Management Systems Revolution: Reshaping the Future of Hotel Service, Guest Engagement & Staff Efficiency". The 21-page guide, available for free download at http://connect.stayntouch.com/hotel-pms-revolution-e-book-lp, is a must-read for hotel ownership and management.

This a monumental time of change for the hospitality industry. Hoteliers are tasked with continually finding ways to meet the emerging needs of today's guests, a tall order in a marketplace full of disparate technologies. With the cost of guest acquisition rising, the competitive landscape becoming increasingly crowded, and the complexity of traditional PMS systems, the e-book addresses issues that threaten to undermine profitability and efficiencies for hotels. Key topics covered include:

  • How hotel and guest (technology) needs have changed
  • Why the traditional "horizontal" PMS has gone the way of the dinosaurs
  • The disruptive power and potential of mobile on reporting and multi-property 24/7 access
  • Providing self-service and upsell options for guests while, simultaneously, increasing the opportunity for one-to-one guest connection
  • Managing compliance and security of customer information and payment details
  • Using mobile to obtain valuable data at every touch point of the guest journey

According to StayNTouch CEO, Jos Schaap, mobile technology has provided unparalleled growth opportunities to address an industry plagued with outdated practices. "Mobile and cloud solutions are proving to be the wave of the future - significantly impacting all facets of operations, service and guest engagement. The PMS is the 'heart' of the hotel, and operators need lighter, more nimble solutions that enable more meaningful interactions between employee and guest. We are excited to share our industry experience to help hotels discover how the latest mobile trends and technologies align with their business objectives and driving revenue."

StayNtouch is revolutionizing hotel and guest management solutions with their pioneering mobile platforms RoverTM and ZestTM. Rover is an innovative cloud-based PMS and overlay that empowers staff to perform functions via tablet and mobile devices, driving tangible benefits such an increase in revenue, and cost savings. The company's Zest solution allows guests to self-check-in and out, view their hotel folio and receive upgrade promotions, all from their smartphones.

The complimentary e-book, filled with actionable ideas and strategies is available at http://connect.stayntouch.com/hotel-pms-revolution-e-book-lp. To learn more or request a live demo of StayNtouch solutions, please visit stayntouch.com.

About StayNTouch

StayNTouch provides a next generation and fully cloud mobile hotel property management system (PMS) that enables hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests. Developed in 2012 as a fully mobile solution, StayNTouch currently powers over 97,000 hotel rooms globally. Backed by a team of professionals with deep roots in the hospitality industry, StayNTouch is a trusted partner to many of the most

forward-thinking hotels, resorts, and casinos in the industry: including Yotel, TWA, First Hotels, Conscious Hotels, Valencia Hotels, Modus hotels and MGM Resorts.

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