Study finds 80 percent of travel managers today make mobility the biggest priority in corporate travel
Sabre Asia Pacific Corporate Traveller study released today reveals: Almost half of all corporate travellers make changes to their trips Rise of mobile and virtual payment technologies Premium economy – A new corporate favourite
According to the study conducted on corporate travel professionals from across 19 countries in the region, more than 43 percent of corporate travellers are deviating from company policy ahead of the trip and 42 percent are making changes while travelling.
As companies strive to find the balance between driving compliance and increasing their corporate travellers' satisfaction, respondents have seen corporations actively re-crafting their travel policies (32 percent in 2015 vs 47 percent in 2016) to accommodate more booking autonomy. One quarter of respondents also noted that most of their clients have deployed mobile app(s) that incorporate policy compliance options, shifting accountability of compliance to the traveller.
Rise of mobile and virtual payment technologies
When asked what it is they considered to be the biggest priority in managing corporate travel in their organisation, 80 percent of travel managers believe mobility – from making a booking through a mobile device, to itinerary management, to staying in touch with their traveller via instant messaging – is their top priority, highlighting the importance placed on moving towards a mobile first strategy. 66 percent also quoted looking at alternative forms of payment technology as a high priority area for them.
Today, new technologies are emerging at a rapid pace, ultimately opening up countless new revenue channels for travel companies to tap into. Travel managers have an opportunity to engage their corporate travellers on multiple devices at all points of the journey for a truly seamless trip. Product solutions that can seamlessly integrate booking, itinerary management, messaging, virtual payments, expenses reporting and travel risk management will help corporate travellers improve their traveller experience, whilst helping their organisations maximise efficiency, streamline expenses and improve compliance.
Premium Economy – A new corporate favourite
Amidst economic uncertainty, companies are cutting back on premium class air travel and as such, premium economy options have become the next best alternative without significantly impacting travellers' comfort. From the report, over half of the respondents indicated that companies are switching class from business to premium economy. On the other hand, some businesses are upgrading travellers from economy to premium economy for higher traveller satisfaction. Both forces have contributed to 81 percent of respondents seeing an increase in premium economy bookings.
The Sabre Asia Pacific Travel Study surveyed corporate travel professionals from 19 key markets across the region, representing corporate travel management companies and travel agencies servicing corporate accounts. Countries covered included Afghanistan, Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Japan, Malaysia, Nepal, New Zealand, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan and Thailand.
About Sabre Corporation
Sabre Corporation (NASDAQ: SABR) is the leading technology provider to the global travel industry. Sabre's software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.