SAVOR… Chicago, the exclusive food and beverage provider to the nation’s largest convention center, McCormick Place, can now seamlessly, securely, and quickly manage the high volume of contracts and payments that the company collects from their clients.

SAVOR… Chicago provides food and beverage services to the 2.6 million square foot campus of McCormick Place. Utilizing Sertifi, SAVOR can now collect event contracts and client payments 100 percent digitally. Sertifi has also enabled SAVOR to modernize and simplify their process of maintaining PCI compliance, so employees are no longer burdened with inefficient fax machines, paper storage methods, and paper shredders.

SAVOR… Chicago uses Sertifi Closing Pro+ for its eSignature and online payment technology. The solution has made business frictionless at Savor…Chicago, allowing the company to:

  • Reduce the time spent on contract and payment execution by 50%
  • Schedule automatic reminders to clients for eSignature and payment, allowing more time for sales teams to focus on revenue-generating tasks
  • Digitizes methods of PCI compliance, adding an extra layer of security

The efficiency and security of Sertifi is celebrated by SAVOR employees and clients alike.

Rayva Myles, SAVOR… Chicago's Assistant Sales and Catering Director says, "In the past, a lot of our clients have had concerns about sending credit card information via fax. With Sertifi, they're confident their payment data is protected. Their information is encoded and encrypted, and no one is seeing it who shouldn't be seeing it."

SAVOR… Chicago sales and events team members now send all contracts and payment requests through Sertifi's easy-to-use web portal which is custom branded. Clients immediately receive a Savor-branded email enabling them to electronically sign the contract and submit payment details online.

In addition to a heightened level of security, with Sertifi's modern methods of PCI compliance, as well as increased efficiency, with Sertifi's digitization of the contract execution process- SAVOR employees now have more time to focus on client relationships.

Stephanie Dorsey, SAVOR… Chicago's Regional Director of Finance says, "Sertifi helps employees have seamless relationships with our clients. Automatic reminders reduce follow up time and decrease accounts receivable. This, in turn, increases the time sales teams have available for clients and customer service."

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About SAVOR… Chicago

As the Western Hemisphere's largest convention center, McCormick Place welcomes 3 million international and domestic visitors every year. As the exclusive food and beverage provider at McCormick Place, SAVOR…Chicago is very serious about providing an exceptional food experience. SAVOR is backed by the resources of parent company, SMG, the world leader in venue management, marketing, and development.

About Sertifi

Sertifi provides a complete agreement, payment, and authorization platform for the travel, events, and hospitality market. Brands like Hilton, Hyatt, and Marriott trust Sertifi to finalize contracts and collect payments in an efficient and secure way. Sertifi's easy-to-use platform helps tens of thousands of businesses in more than 135 countries, with $5 billion in payments processed through the system annually. With 12+ years of knowledge and insights within travel, events, and hospitality, Sertifi serves the unique needs of the market and is building a network that gives travelers across the globe a great, seamless experience from the start.

Emily Coughlin
Marketing Coordinator

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