Hotel booking sites face probe over ‘pressure selling’ tactics | telegraph.co.uk
Hotel booking websites including Expedia, Trivago and Booking.com face an investigation by Britain’s competition watchdog over the way they display information to consumers. The Competition and Markets Authority said it was concerned about the use of techniques such as "pressure selling", the way discounts are applied, and how hotels are ranked in search results. CMA chief executive Andrea Coscelli said around 70pc of people looking for a hotel last year used these sites and they should all be confident they were getting a good deal.
