Need a towel? Just text for one at the Four Seasons | usatoday.com
Luxury hospitality company Four Seasons Hotels and Resorts wants to chat with its guests — via their smartphones.
The Toronto-based chain has introduced the Four Seasons Chat, which lets guests send and receive instant messages with hotel employees before, during and even after their stay.
Guests can send the messages through the Four Seasons mobile app, Facebook Messenger, WeChat, or SMS.
