Overbooking has long been a source of frustration - and occasional elation (think upgrades) - when it comes to flying. But what happens when you turn up at your hotel and there's no room at the inn?

Well, there's not much you can do. In the same way that those who fall victim to airlines selling more tickets than there are available seats are told they can't fly, hotel guests are told they cannot stay.

One customer was on the sharp end of an overbooking at a Travelodge recently after being told that the branch in which the room had been paid for in advance was now full, so a bed would be found at a nearby property.

Read the full article at telegraph.co.uk