carathotel Düsseldorf City partners with protel hotelsoftware for a new strong cloud PMS alliance
For the first time, a protel Air customer is now connected to protel.I/O and Voyager V2 API.
protel hotelsoftware, a hospitality distribution software development and technology company that is enabling hotel partners worldwide to deliver real, tangible ROI while increasing guest-satisfaction standards, partnered up with carathotels and their new property in Düsseldorf to build an innovative, strong cloud PMS alliance with the first established protel.I/O hospitality platform integration.
"An exciting project, which has been characterized by mutual trust and professional cooperation from the very beginning, is now reaching its climax with the new property in the heart of Düsseldorf's center. On this basis, new paths have been explored and protel Air was taken live for the first time in combination with protel.I/O and various integration partners. I look forward to this mutually shared future for carathotels and protel and to a continued exciting and creative collaboration," said Simon Schwirtzek, responsible Global Technical Account Manager for protel.
The open API of protel.I/O enabled carathotel Düsseldorf City to create their own custom-made booking engine, with further partners such as mobile-app Conichi or kiosk provider workmatrix to being able to integrate with protel Air.
"We want to bring hospitality to the next level, eliminating repetitive administrative tasks during the guest experience, freeing time and resources to provide true hospitality. We want to greet guests with a coffee, a warm welcome and a smile – not with a registration card, behind an awkward desk," stated Anika Deblin, General Manager of the recently opened carathotel Düsseldorf City.
"For our future business development, it is key to identify the most innovative providers in their respective fields and assemble them quickly to an overall solution with deep, seamless connections, providing our guests great, innovative service and giving us better, actionable data and knowledge across all systems. protel brought to the table several elements of this, including: a very stable, cloud-based PMS, a great integration framework, innovative and open-minded partners, and a team that is very experienced with building innovative solutions around a hotel's needs," said Marc Fries, VP Change Management at carathotels.
For more information about protel hotelsoftware's capabilities, visit: http://www.protel.io/start/.
carathotel Düsseldorf City opens its doors for the first time on March 9. Located right at the center of the Rhine metropolis Düsseldorf, the city hotel presents itself as a temporary living room and office to business guests while providing modern technology like mobile check-in, room access via mobile devices and an information and entertainment system provided by "Suitepad". It is one of the most innovative hotels in the hospitality sector in all Germany.
carathotels currently operates 5 hotels in 4 cities – Düsseldorf, Munich, Basel/Weil am Rhein and Rüdesheim. The various portfolio not only focuses on different locations but also on different segments from business to leisure. The hotels are operated by different operating companies and marketed under the brand carathotels, which stands for an especially relaxing night guaranteed by the exclusive caratbeds, and a perfect start into the day guaranteed by the 5 star caratbreakfast buffet. The scopes marketing, strategy, hotel construction, IT and finances are covered by carathotels partner AHM Antik Hotel Management situated in Naters, Switerzland.
Further information: www.carathotels.de
Phone: +49 231 915 930
About protel | Hotel software made in Germany
protel is the hotel PMS and platform pioneer with over 14,000 hotel customers in 90+ countries. protel's new enterprise hospitality platform - consisting of an enterprise service bus called protel.I/O and a multi-hotel solution called protel CENTRAL - is a breakthrough for the industry. It's the only technology that allows hotels with multiple integrations to aggregate all specialist technology behavior to a central level, thus creating a secure, vendor-neutral, open infrastructure to store, access, integrate and use their data from any guest touchpoint in real time. As a result, hotel CEO's, CIO's and CMO's can take control of their technology infrastructure and create best of breed ecosystems that deliver best-in-class guest experiences. protel's global headquarters were established 24 years ago in Dortmund, Germany and U.S. headquarters are in Atlanta, Georgia.
Further information: www.protel.io