dailypoint™ by TS&C GmbH Announces Technology Partnership With protel
Integration between protel and dailypoint™ makes it possible for the customer base of protel to deliver a fully integrated CRM Customer Relationship Management and CDM Central Data Management solution by dailypoint™.
protel customers exchange and centralize all important data sources. With dailypoint™ they have access to patented data cleansing functionalities for the creation of a central and clean guest profile enriched by artificial intelligence. dailypoint™ creates fully automated interests and guest preferences based on the consolidated data sources like protel, the hotel website, email newsletter, guest questionnaires and many others.
The main focus of this technology integration is:
✓ Deep data exchange between both systems
✓ Patented data cleansing and AI processes to create a central guest profile
✓ Transforming data into usable knowledge for a more individualized CRM and guest services
"dailypoint™ is the leading data consolidation platform for a strategic Central Data Management. Only through our patented processes hoteliers are able to benefit from the ever-growing amount of data. With the integrated modules the cooperation between protel and dailypoint offers hoteliers a one-stop solution for CRM, Loyalty or Analytics to drive more direct and profitable business," said Dr. Michael Toedt, Chief Executive Officer, at dailypoint™.
"dailypoint have always impressed us with their holistic view of hotel data collection and enrichment, and this is a key reason our products work so well, together, for our clients. protel's commitment to the new hospitality platform protel.I/O has been matched by dailypoint, as today's successful certification demonstrates. The vendor-neutral future for our shared #hoteltechnology starts here, with this innovative collaboration" said Jeremy Armes, VP of Marketing at protel.
The integration via protel.I/O allows dailypoint™ to connect to otherwise disparate PMS and other data sources, offering different functionality through a standardised interface. So whether a client is using the protel AIR web-based PMS or an on premise solution, they can take immediate advantage of dailypoint' s offering including its solutions kissCRM by dailypoint™ - a plug and play CRM offering - and the dailypoint360° Central Data Management and CRM solution. Both come with a Privacy Dashboard as an important step towards GDPR compliance.
About protel | Hotel software made in Germany
protel offers technology and service solutions for the hospitality industry. It's hospitality platform, protel.I/O provides a complete, collaborative, vendor-neutral framework as a home and marketplace for the future of hospitality technology. Its PMS offering includes an entirely cloud-based solution, an installed on-site solution, and scalable hybrid solutions tailored to the specific needs of the client, from small independents to multinational hotel chains.
Founded in 1994, protel hotelsoftware GmbH operates under the leadership of managing partners Ingo Dignas and Manfred Osthues. With headquarters located in Dortmund, Germany, branch offices in Berlin, Vienna, Austria, and Atlanta, USA, plus a dense network of partner companies working in close cooperation, protel enjoys a worldwide presence. In over 93 countries, 14,000 hotels and hotel management schools attest to protel's high-level expertise and reliability, a third of them using protel cloud solutions.
Further information: www.protel.net