5 Simple Tips for Getting Stellar Hotel Service | nytimes.com
The service at that hotel you just stayed at was so-so. Your friend's experience at the same property, on the other hand, was spot on. Why the disparity? It may be more than chance.
According to Joshua Bush, a hotel industry expert and the chief executive officer of Avenue Two Travel, while good service at a hotel, even a pricey one, isn't a guarantee, there are a few ways to increase your odds of getting treated well.