Industry Update
External Article 5 April 2018

How Hotels Are Using Artificial Intelligence to Improve Your Stay

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Many of us now use small doses of AI in everyday life (like Siri, Google Assistant, Alexa, and everything smart home), but hotels are putting this once-sci-fi technology to more widespread use.

From concierge robots to personalized rooms to lively chatbots, your next holiday may include help from some artificially intellectualized friends. While you may miss, say, the smile or handshake you get from their human counterparts, these systems can create hyper-personalized experiences and comprehensively upgrade the level of service during your stay. Keep an eye out for these features at your next check-in.

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