dailypoint™ by TS&C GmbH Announces Review Collection Partnership with TripAdvisor
Munich -- dailypoint™ today announced that they are partnering with TripAdvisor to offer their customer base an easy and powerful solution to collect guest feedback. The partnership involves a technology integration enabling hotel clients to automatically request reviews from guests following their stay.
The dailypoint™ cloud data management platform creates a single rich guest profile using the most current AI and machine learning algorithms and patented data cleansing processes. To benefit from this new knowledge, dailypoint™ offers 16 apps from BI to campaign management, from operations to quality management, from CRM to loyalty. "On average, our clients can replace 5 different unconnected systems and bring everything together on the dailypoint™ cloud system" explains Michael Toedt, one of the major USPs of the company.
Key benefits of the integration include:
- Easier collection of guest reviews
- Higher feedback volume helps to improve visibility and guest acquisition
- Deep analytics reporting functionalities
dailypoint™ is a leading #abovePMS solution. With dailypoint™ hotels can graft raw data into an asset, meaning a deep knowledge of each single customer. The patented data cleansing processes in dailypoint™ are the key to combine all important data sources like PMS, e-mail newsletter, hotel website, feedback system, WIFI and many more. dailypoint™ utilizes AI (artificial intelligence) and most modern machine learning algorithms to learn constantly more about the guests. The solution consists of 16 applications (apps) to provide a one-stop experience. Instead of running multiple un-connected systems, dailypoint™ users have everything in one solution.
What can hoteliers expect? With dailypoint™ hoteliers get control of your data, learn who their customers are, individualize their marketing and guest services, run targeted sales actions, get meaningful insights for decision making and have a Central Data Management (CDM) in place to become GDPR compliant. Summarized, dailypoint™ is the new centre piece for all hoteliers who want to benefit from digitalization.
dailypoint™ is headquartered in Munich, Germany and has representations in: Singapore, Malaysia, Vietnam, China, Taiwan, Hong Kong, Australia, India, UK, USA and Dubai. Further information: www.dailypoint.com