Robot Butlers Recharge Guest Experience At Vdara Hotel & Spa
Robots Fetch and Jett Offer Cordial and Convenient Guest Room Deliveries
Vdara Hotel & Spa welcomes the newest additions to its team with Fetch and Jett - two Relay robots responsible for delivering snacks, sundries, and even spa products directly to guest suites. These talented bots work alongside their human colleagues to transport an array of frequently forgotten and requested amenities including shaving and dental kits as well as tasty bites and drinks from Market Café.
"Fetch and Jett are a fun and convenient addition to our team at Vdara. Guests enjoy the novelty of having their morning coffee and other items delivered by a robot, which frees up time for the rest of our staff to focus their energy on requests that require a higher level of service," said Vdara General Manager Mary Giuliano. "We're committed to creating special experiences for each guest, and I'm certain this will be a memorable one."
Designed and built by robot developer Savioke, Fetch and Jett are fully autonomous indoor delivery robots that use advanced technology to seamlessly navigate around people and objects. The robots can prioritize multiple requests and wirelessly communicate with the hotel's systems - even operating the elevators autonomously. Upon receiving a request, a hotel employee will load items into the robot's compartment before inputting the guest's room number and hitting the "GO" button. Its secure, tamper-proof lid prevent items from being removed until the robot reaches its destination.
Fetch and Jett will call a guest's room when they arrive and once the door opens, their lids will automatically unlock for guests to retrieve their snacks and travel kits. After removing their items, Fetch and Jett will ask the guest for feedback on their service before traveling back to their docking stations - typically taking less than five minutes to complete a delivery.
As a hat-tip to the property's dog-friendly policy, Fetch and Jett's exterior resembles the coats of different canine breeds. The helpful (and housebroken) robots provide a fun and refined experience for guests at the hotel and spa.
About Vdara Hotel & Spa
Vdara Hotel & Spa is an internationally inspired all-suite hotel and spa designed for those who love the excitement of Las Vegas but prefer to enjoy it in an exclusive, non-gaming, smoke-free setting. The holistic spa, luxurious pool, intimate meeting space, sophisticated lobby bar and casual eatery and marketplace at Market Café create a warm and inviting environment. Located between ARIA Resort & Casino and Bellagio, Vdara offers access to all of the city's best entertainment, gaming, shopping, dining and nightlife, while providing a retreat from it all. Vdara and its neighboring properties within CityCenter, which is a joint venture whose interests are owned 50% by subsidiaries of MGM Resorts International (NYSE: MGM) and 50% by Infinity World Development Corp, a subsidiary of Dubai World. For more information and reservations, visit vdara.com, call toll free at (866) 745-7767 or find us on Facebook and Twitter.
About MGM Resorts International
MGM Resorts International (NYSE: MGM) is an S&P 500® global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 29 unique hotel and destination gaming offerings including some of the most recognizable resort brands in the industry. Expanding throughout the U.S. and around the world, the company acquired the operations of Empire City Casino in New York in 2019, and in 2018, opened MGM Springfield in Massachusetts, MGM COTAI in Macau, and the first Bellagio-branded hotel in Shanghai. The over 82,000 global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®. For more information visit us at www.mgmresorts.com.