Source: Marriott

Luxury Daily, the world's leading luxury business publication, has named Antonia Hock, Vice President of The Ritz-Carlton Leadership Center, to its 2019 Top 25 Women to Watch in Luxury list. Luxury Daily annually honors select women executives who show the potential to make a difference in the luxury business in the year ahead.

Hock, a global expert on customer experience and the luxury experience economy, has led business units across many industries to drive award-winning innovation, double-digit sustainable growth, and exceptional customer experience throughout her career.

In her current role as the head of The Ritz-Carlton Leadership Center, Hock and her team create innovative strategies that drive competitive advantage for some of the largest brands in the world. By leveraging the best practices and processes of The Ritz-Carlton to implement talent experience transformation, architect innovative customer experience, and craft sustainability strategies, The Ritz-Carlton Leadership Center is poised to drive significant impact across the luxury segment in 2019.

Hock, who will continue to focus on leading the market in luxury experience innovation, expects to see emphasis on a customer journey that leverages personalization, anticipation, and creating wow moments across every channel in the year ahead.

Under Hock's leadership, the Leadership Center has experienced year-over-year growth and is currently on track to expand its delivery capability on every continent in 2019.

About Marriott International

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