Always in a Rush, Business Travelers Push for Even Speedier Hotel Services
Business travelers have long expected their hotels to provide good food, an array of fitness options and, perhaps, a place for a haircut or manicure. But lately, travelers have been pushing to speed up those services.
So hotels have started to introduce offerings like grab-and-go food outlets, short workouts and express beauty treatments. In many cases, the amenities are free or low cost.
"In an increasingly time-pressed environment, business travelers care more and more about fast and convenient hotel services," said Sean Hennessey, a hotel consultant and an assistant professor of hospitality at the Jonathan M. Tisch Center for Hospitality and Tourism at New York University.
