Technology has changed guest expectations, making it more difficult than ever for hotels to understand how to best cater to their guests. apaleo has launched a pick your adventure style game designed to help hotels understand which guest segment they want to go after and how to best cater to them.

Hoteliers can choose from a variety of guest types like business travelers, families, tech savvy Gen Z, and more. They can then build pieces of that guest's journey to receive a custom report about the guest's profile, the systems required to cater to the guest, and additional accommodations to create the perfect guest journey.

50+ hotels are already working with apaleo to improve their customer journey with fast, easy to use, pre-connected technology. Hotels that are eager to bring their ideal guest journey to life can visit the apaleo team at ITB (hall 10.1, stand 113).

Happy building!

About Apaleo

Apaleo is the open property management platform for hotel and serviced apartment groups, empowering accommodation providers to create the ultimate digital experience for guests and staff. The API-first property management platform powers brands across more than 24 countries, disrupting the nature of hospitality software with the transition from single-vendor suites to best-of-breed technology. Customers include Numa, Limehome citizenM, Mollie's, Vagabond Club, Raus and more. For more information, visit apaleo.com.