Cloud5 HDX Advances to HTNG TechOvation Award Semi-Finals Led by CEO Mark Holzberg
CHICAGO -- Cloud5 Communications has been named a semifinalist in the HTNG TechOvation Award competition which recognizes technology innovation in the hospitality industry. After two weeks of voting, Cloud5's Hospitality Dashboard Experience (HDX) is among the ten entries chosen to move forward to the next round of the 2019 HTNG TechOvation Award.
Cloud5's Hospitality Dashboard Experience (HDX) is the first performance management solution that will leverage predictive monitoring and self-healing network technology to proactively manage the guest experience. HDX identifies and resolves network health issues before they impact guests across applications, including Internet, Voice, Guest Service, IOT, and more. With business intelligence and role-based views of the hotel technology ecosystem, the HDX platform boosts guest satisfaction, reduces outages & network costs by managing every aspect of the guest experience proactively.
"Cloud5's HDX is designed from the guest perspective," explained Cloud5 CEO Mark Holzberg. "HDX promises hotel operations, engineering & marketing teams a guest-centric view of their network ecosystem with the opportunity to enhance the guest experience through seamless touchpoints automated by AI and machine learning. We are committed to developing leading-edge solutions, like HDX, that transform how hospitality thinks about and applies communications technology. I'm very proud of our innovative R&D and product management teams for the work that they do every day."
The next round will take semi-finalist Cloud5 to New Orleans, where it will present on Wednesday, 10 April to the audience at HT-NEXT. The judges will rank the onsite presentations and narrow the ten semi-finalists down to just three finalists. Then, the audience will participate in a live voting poll to determine the 2019 TechOvation Award winner.
Original release published by Hospitality Technology Next Generation (HTNG).
About Cloud5 Communications
Cloud5 is hospitality's leading communications technology & services provider. Its two world-class business units serve the unique needs of thousands of hotels from global brands and independents to management companies. Cloud5 Technology Services designs, builds and supports high-performance Internet and Voice solutions for hotels committed to offering the best guest connectivity experience. Cloud5 Contact Center is an award-winning voice reservations and agent services provider dedicated to hospitality and serving the full range of operations from economy hotels to the world's top luxury hotel brand. For more information on Cloud5 solutions, visit www.cloud5.com, or call 877.241.2516.
Phone: +1 312 985 0653