Leveraging new technologies to extend data access and get faster insights — Source: Triometric

Triometric, the leader in API analytics with 20 years' experience working with the world's leading travel distributors and enterprises, today introduces its next generation API data intelligence platform which sets a new standard for real-time B2B online distribution analysis. The platform has undergone a major architectural refresh to leverage new database and cloud technologies that brings clients considerable performance enhancements and flexibility.

The Trio platform is the core foundation technology for Trio Enterprise, Trio Express and Trio Data Engine the three ways to deploy the API analytics platform, which is used by some of the biggest names in online travel distribution to optimise their distribution operations and insights.

In today's competitive markets, end users of distribution analytics are increasingly setting the agenda in the way they want to access data and how they use it to meet their business needs. This reflects a growing trend in the online travel sector towards agile, connected and open models as powerful growth drivers. The refreshed Trio platform addresses the needs of IT and business users alike, ranging from data for managing infrastructure and application performance to more advanced business analysis on the same platform and with more open data access.

The new Trio Analytics Platform, known as Version 8, is designed to reflect the industry's need for increasing high availability systems, secure data environments and efficient real-time processing. Triometric has invested significantly in future proofing its versatile platform with a number of enhancements and features. The key capabilities that differentiate the next-generation Trio platform are:

  • Value Based Processing
    Different clients represent different value propositions. Focusing data analysis effort on key clients avoids the costly processing of long tail data.
  • Cloud-centric Analytics Platform
    Version 8 provides the ability to capture data from Cloud based APIs, process data in the Cloud and report on it via Cloud based service. This architectural approach can be combined with data centre based infrastructure to support evolving hybrid environments. This Cloud environment approach leverages the leading technologies available to deliver enterprise class facilities:
    1. High Availability
    Rapid recovery from the server and other infrastructure related issues to provide an enhanced level of service reliability.
    2. Dynamic Auto Load Balancing and Autoscaling
    Automated allocation of data processing resources to mirror the rise and fall of API traffic cycles driven by daily, seasonal or market trend.
  • Real-time Operational Alerting and Reporting
    Prioritised processing of mission critical IT metrics feeding alerts, dashboards and interactive reports to minimise service interruption and shorten recovery times.
  • Open Data Access and Integration (including popular BI tools)
    Different user have different reporting requirements, skill levels and tools. Delivering data into a user's most comfortable environment means better usage, decision making, action taking and ROI. The Trio platform is now able to deliver powerful API insights to industry standard tooling such as Tableau, Kibana, Qlikview, Pentaho and PowerBI.
  • Open Data Capture
    New data capture capabilities that leverage prevalent Big Data logging technologies including AWS S3 and Apache Kafka complementing existing application and network based data capture.
  • Anomaly Detection
    Whilst setting rules to detect unwanted or unusual events is quite common place natural fluctuations in data can trigger false alarms. Triometric's Anomaly Detection understands when values are not conforming to a prior pattern to provide accurate alerting and reporting of unexpected events.

"The travel industry is undergoing unprecedented transformation," said Matthew Goulden, CEO at Triometric. "To succeed, firms need to have the flexibility to adapt quickly and seize new opportunities. This means that business intelligence providers such as Triometric, need to offer easier and more open tools to enable better and faster access to timely information to support critical decision-making. We are excited at unveiling our next generation platform at ITB, which delivers clean trusted data to best suit our customer's operational environments. Analytics is key to success and we are constantly working to improve both the usability of our platform and the underlying analytics power that it provides"

About Triometric

Triometric helps online travel distributors meet the challenges and opportunities of today's fragmented distribution landscape using XML analytics. Built to the highest industry standards for business and IT professionals, Triometric technology is a powerful end-to-end API analytics platform that helps customers manage their complex distribution environment by giving them deep insight into their search and booking traffic. This actionable intelligence enables online travel intermediaries and suppliers to optimise their business performance by improving choice, increasing revenue and reducing costs.

Triometric customers include some of the leaders in the travel industry including GTA, Hotelbeds, Destinations of the World (DoTW), Miki Travel, and Bonotel..

Sonja Woodman
Marketing Manager

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