Industry Update
Supplier News12 March 2019

Award-Winning Alfond Inn Enhances Luxury Experience with In Room Wine by the Glass Powered by Plum

Guest can now enjoy in-room wine by the glass at the touch of a button at the top rated luxury Winter Park boutique property

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Plum

Plum, the hospitality industry's revolutionary technology that aims to revolutionize in-room dining programs, today announced that guests staying at the Alfond Inn in Winter Park, Florida, can now enjoy the convenience of in-room wine on demand in the property's upscale suites.

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The Alfond Inn at Rollins has been singled out once again as a top hotel in the Condé Nast Traveler 2018 Readers' Choice Awards. The hotel was also just named Central Florida's Best Wedding Venue by the Orlando Sentinel's Best Bets awards for the second year in a row, as well as the Best Local Hotel for Meetings and the Best Local Place for Weddings by the Orlando Business Journal. The property is a refined and stylish boutique hotel that offers 112 guestrooms, 10,000 square feet of flexible meeting space, along with many unique event spaces, the award-winning Hamilton's Kitchen restaurant, a pool, fitness center and beautiful outdoor courtyards. Currently deployed exclusively in their suites, the Alfond Inn is the second hotel in Orlando to offer Plum.

"For hotels to establish, strengthen and sustain lasting relationships, guest experience is everything," says Debbie Potter, Director of Sales and Marketing at the Alfond Inn. "Since we've introduced Plum, the feedback has been great. Our guests are delighted and can't help letting us know how much they love the unique treat in their room."

Catering to guests has changed dramatically over the years, yet most hotels have struggled to keep up when it comes to updating their F&B services. Guests want a frictionless, personalized experience that makes them feel as if they are at the height of luxury and care. That is where Plum comes in. Much like a high-end Nespresso appliance, Plum delivers the convenience of a perfectly preserved and chilled glass of wine to guests in the comfort and privacy of their hotel room. Plum holds and preserves two bottles, uses cloud software to track and bill guests, while also letting the hotel staff know when the guest needs a new bottle. For the benefit of hoteliers, Plum has software that rewards guest loyalty and can recognize a birthday or anniversary. All this comes together to enable hoteliers to unlock new revenue streams, while reducing delays and demands on staff.

"General Manager, Jesse Martinez of the Alfond Inn, adds, "Our guests deserve the best and with Plum, they enjoy a unique luxury amenity which makes their experience even more memorable. Plum is an offering that is going to keep us at the number one spot for hotels in Florida and help set us apart to become number one in America."

"We're honored to be partnering with the elegant Alfond Inn," said Founder and CEO of Plum, David Koretz. "Plum is a next-gen amenity that is going to fit in perfectly with the ambiance at this already exquisite boutique hotel."

Along with the Alfond Inn, Plum has partnerships with leading independent hotels and chains, including the Four Seasons, St. Regis, Waldorf Astoria, Conrad, Sheraton, Westin, Auberge, Gemstone Collection, Woodside and Rosewood flags.

To learn more, visit hotels.plum.wine.

About Plum

Plum reimagines every aspect of the wine by the glass experience. The world's first appliance that can serve a glass of wine just as the winemaker intended, Plum allows hoteliers to satisfy the moments that inspire guests to enjoy a glass of wine in the hotel's room product. Plum delivers an unforgettable experience — and profits — in extraordinary style, one glass at a time. To learn more visit http://www.plum.wine

Contact
Adam Hoydysh
Vice President of Hotel Sales at Plum
Phone: +1 917 558 4308
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