Quore is Fast Becoming One of Hospitality’s Most Powerful Technology Tools
Small provider of workforce communication and housekeeping management technologies is making a BIG impact on how hoteliers worldwide are operating and interacting with guests
Franklin, Tenn. – When technology companies enter the hospitality industry, they often face considerable challenges, especially when the vendor is introducing a product to the market that already has established competitors. This David vs. Goliath scenario can be intimidating and dissuade even the most brilliant technology minds. However, Scott Schaedle, hotel engineer and technology visionary, saw this challenge differently. When conceptualizing and launching Quore seven years ago, Schaedle said he didn’t consider the start-up an underdog. Although his arsenal of workforce communications and housekeeping management tools was small in 2012, and the company’s headquarters here was even smaller, the Quore founder and president said he knew how badly staff communication and guest engagement needed to be improved in hotels, and this need outweighed any hesitation to launch what is now the No. 1 housekeeping management solution in the industry.
Today, Quore is 3,600 hotels strong and it anticipates that number will grow to 5,000 hotels by the end of 2019. Quore solutions are available in 22 languages and are being used by 560 management companies (more than half of the top 100 highest-earning hotel management companies in the U.S.), 80 hotel brands (including IHG, Hilton, Choice, and Marriott) and independent hotels representing over 65,000 unique users in more than 29 countries. This rapid success has enabled Schaedle to expand Quore’s headquarters to a 26,000-square-foot Franklin facility last month, scaling operations in preparation for even further growth and adoption.
Quore develops innovative cloud-based solutions that hotels use to run their day-to-day operations more efficiently. The software improves communications between guests and staff by streamlining housekeeping, guest relations, engineering, and every other aspect of running a hotel. Quore enables managers to keep track of staff to-do’s, tasks and track overall productivity across their hotel from their desktop or smartphone. Ownership groups can view their entire portfolio at any time and approve capital expenditures with ease. Quore’s customers have experienced real results with some achieving a 50% improvement in their problem-handling scores. Historic data and records become easily accessible and understandable than ever so that growth and measurable improvement is attainable.
“Quore has quietly been working behind the scenes to give hoteliers the right tools make their jobs easier, no matter which departments they are in,” Schaedle said. “We’ve been content to let our growth happen organically, but now we feel confident approaching the market more aggressively. People know about Quore entirely through word of mouth, but that’s about to change as we embark on an exciting public relations and marketing campaign focused on highlighting our customers’ successes with employee and guest engagement. Quore’s expansive market penetration speaks volumes to our solution’s competency and our company’s commitment to hospitality. It’s simply too good of a story to keep quiet any longer. So, keep your eyes and ears open – there’s a lot in store for users of Quore.”
To learn more about Quore or to request a demo, visit www.quore.com.
Gregg Hopkins & Associates