Industry Update
Supplier News26 March 2019

ʻAlohilani Resort Waikiki Beach Enhances Guest Wi-Fi Through Partnership with Hotel Internet Services

Hawaiian Resort Leverages Expertise To Upgrade And Expand Property Wi-Fi Infrastructure In Support Of Growing Connectivity Demands

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Honolulu — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the successful enhancement of Wi-Fi services at ʻAlohilani Resort Waikiki Beach, a modern wonder presiding over the most famous shoreline in the world in Honolulu, Hawaii. Recently completing a large-scale redevelopment, the hotel's Wi-Fi infrastructure was also updated using state-of-the-art Ruckus wireless equipment in order to provide guests with the speed, reliability and security that they have come to expect from hotel and travel experiences today.

In addition to maintaining guest satisfaction with internet browsing and downloading, ʻAlohilani Resort Waikiki Beach further sought to enhance its online offerings with services such as in-room streaming and casting. By working with HIS, the property was able to identify and implement the precise solution needed to ensure that all connected devices and services operate seamlessly.

"Based on previous business experience with Hotel Internet Services, we were already familiar with the company's reputation in delivering on desired expectations and in providing high-quality support, so selecting them for this project was an easy choice to make," says Joseph Yamaoka, Hotel Manager at ʻAlohilani Resort Waikiki Beach. "Thanks to the expertise of HIS, we now have a Wi-Fi network infrastructure in place that is not only able to handle the most demanding online needs for guests, but is also fully capable of supporting any online-based services and amenities that we plan to add in the future."

Also equipped with the HIS propriety dashboard, ʻAlohilani Resort Waikiki Beach staff can view and maintain direct control over network health. Features include the ability to analyze vital data, such as the number of users online, support tickets, revenue generated through Wi-Fi purchases, the amount of broadband being utilized or the operational status of each segment of a property's network. Hotels leveraging the HIS dashboard can therefore maximize the ability to deliver the highest quality in guest Wi-Fi and related services at all times.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email [email protected].

About Hotel Internet Services, Inc.

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a leading solution provider for secure wired and wireless Internet services, IPTV VOD Systems, BeyondTV Wireless Streaming Player, and convention services, all supported with 24/7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

HIS has deployed numerous small to large-scale facility-wide wired, wireless, and in-room entertainment solutions across the U.S. They currently maintain hundreds of properties with over 100,000 guest rooms. Based in Clearwater, Florida, and Simi Valley, California HIS maintains two offices in the U.S. For more information, please visit www.hotelwifi.com and www.beyondtv.com.

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