ʻAlohilani Resort Waikiki Beach Enhances Guest Wi-Fi Through Partnership with Hotel Internet Services
Hawaiian Resort Leverages Expertise To Upgrade And Expand Property Wi-Fi Infrastructure In Support Of Growing Connectivity Demands
Honolulu — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the successful enhancement of Wi-Fi services at ʻAlohilani Resort Waikiki Beach, a modern wonder presiding over the most famous shoreline in the world in Honolulu, Hawaii. Recently completing a large-scale redevelopment, the hotel's Wi-Fi infrastructure was also updated using state-of-the-art Ruckus wireless equipment in order to provide guests with the speed, reliability and security that they have come to expect from hotel and travel experiences today.
In addition to maintaining guest satisfaction with internet browsing and downloading, ʻAlohilani Resort Waikiki Beach further sought to enhance its online offerings with services such as in-room streaming and casting. By working with HIS, the property was able to identify and implement the precise solution needed to ensure that all connected devices and services operate seamlessly.
"Based on previous business experience with Hotel Internet Services, we were already familiar with the company's reputation in delivering on desired expectations and in providing high-quality support, so selecting them for this project was an easy choice to make," says Joseph Yamaoka, Hotel Manager at ʻAlohilani Resort Waikiki Beach. "Thanks to the expertise of HIS, we now have a Wi-Fi network infrastructure in place that is not only able to handle the most demanding online needs for guests, but is also fully capable of supporting any online-based services and amenities that we plan to add in the future."
Also equipped with the HIS propriety dashboard, ʻAlohilani Resort Waikiki Beach staff can view and maintain direct control over network health. Features include the ability to analyze vital data, such as the number of users online, support tickets, revenue generated through Wi-Fi purchases, the amount of broadband being utilized or the operational status of each segment of a property's network. Hotels leveraging the HIS dashboard can therefore maximize the ability to deliver the highest quality in guest Wi-Fi and related services at all times.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Gary Patrick at 866-265-7575 Ext. 705 or email [email protected].
About Hotel Internet Services, Inc.
Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology including high-speed internet access, network security, guestroom entertainment, security systems and IoT management. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing abilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.
In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S., and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.
