INTELITY and SkyTouch Team Up to Mobilize Staff and Property Management
The integration between two industry leaders gives hoteliers the ability to monitor guest and staff activity from anywhere on property
INTELITY™, the provider of the travel industry's broadest enterprise guest engagement and staff management platform, announced today that they have teamed up with SkyTouch, the most widely used cloud-based hotel property management system (PMS). The integration will allow properties to use the INTELITY and SkyTouch technologies in tandem through the SkyTouch /CONNECT integration platform.
SkyTouch CEO, Todd Davis, said, "Integrating with INTELITY using the SkyTouch /CONNECT technology will provide our customers' staff with a simple and seamless management solution that elevates guest experience."
The INTELITY Staff back office platform seamlessly connects to the SkyTouch PMS providing staff with updates to guest information and reservation status, as well as real-time updates regarding check-in/out and room changes. INTELITY Staff also features a comprehensive ticketing system that allows operations teams to better organize and manage daily tasks, work orders, and service recovery. Because both platforms are available through a multitude of devices, including mobile, management and operations teams on property can be completely mobile and while still tracking and managing all staff and guest activities.
"It's important that hoteliers are able to incorporate the technology platforms of their choice at their properties and that those platforms work and complement each other," said INTELITY President & COO David Adelson. "The integration between SkyTouch and INTELITY is a big step for the industry. Hoteliers can now utilize both platforms simultaneously and completely modernize the way they manage their properties."
For more on the INTELITY and SkyTouch integration, please visit https://intelity.com/skytouch/.
About SkyTouch Technology
SkyTouch Technology is the provider of a widely used cloud-based property management system. Built in the cloud by hotel professionals for hotel companies, the SkyTouch hotel operations platform is designed to help hotel executives meet their most important strategic objectives: to enhance the guest experience, advance performance, and achieve growth while evolving with changing market needs. Accessible from anywhere, the SkyTouch PMS provides visibility and control of operations through real-time, impactful business analytics that help improve hotel guest experience, operational decision-making, and financial results for today's hotelier. SkyTouch provides an integrated approach to online hotel reservations that fits any size property. For more information about SkyTouch Technology, visit www.skytouchtechnology.com.
SkyTouch, SkyTouch Technology, and SkyTouch Hotel OS are proprietary trademarks and service marks of SkyTouch Solutions, LLC.
INTELITY is the global provider of the most advanced hospitality technology platform for the hotel, casino, and luxury residential markets. INTELITY offers its customers comprehensive, fully integrated solutions to better connect and manage their guest experience and staff operations in a single platform. INTELITY has been named the "Official Mobile and In-Room Technology Provider" by the distinguished Forbes Travel Guide in 2017, 2018, and 2019, and is in use by major hotel groups, including Marriott, Fairmont, Four Seasons, Hard Rock, and more. For more information or to view current job openings, please visit www.intelity.com.