Industry Update
Press Release 9 April 2019

Booking.com Uncovers That When It Comes to Hosting, It's All About Striking the Perfect Balance

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BOOKING.COM

TORONTO -- Global travel leader Booking.com has revealed the driving factors behind Canadian travellers' appetite to stay in different types of unique accommodations, and the fine balance an accommodation host, manager or owner must strike to get that personal touch just right for guests.

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As travellers have the luxury of more choices than ever before, getting it right as a 'host' can be the difference between checking in or checking out other properties. In fact, recent research from Booking.com found that 65% of Canadian travellers believe their stay has been improved by the person managing their accommodation going above and beyond, and 51% have opted to stay in an accommodation again primarily because of the host.

Key findings include:

  • 69% of travelers plan to stay in accommodation that allows them to interact with a property owner or manager in 2019
  • 66% of travelers reveal that the most important aspect is to feel 'at home'
  • 62% of travelers reveal that the main perk of people powered accommodation is the ability to take advantage of 'insider' knowledge
  • 45% of travelers are looking to this insider know-how for tips to help save money and avoid the tourist pitfalls

For the full release and research methodology around Canadian hosts and travellers striking an accommodation match, visit https://news.booking.com/en-ca/.

About Booking.com

Founded in 1996 in Amsterdam, Booking.com has grown from a small Dutch startup to one of the world's leading digital travel companies. Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.com invests in technology that helps take the friction out of travel. With a mission to make it easier for everyone to experience the world, Booking.com seamlessly connects millions of travelers with memorable experiences, convenient transportation options and incredible places to stay - from homes to hotels and much much more. Booking.com also provides a marketplace for entrepreneurs of all sizes in the travel and experiences industries to reach a global audience and grow their businesses. Booking.com is available in 43 languages and offers more than 29 million total reported accommodation listings, including more than 6.3 million listings alone of homes, apartments and other unique places to stay. With everything from convenient rides and great places to eat, as well as attractions, tours, events and activities across the globe, no matter where you want to go or what you want to do, Booking.com makes it easy and backs it all up with 24/7 customer support.

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