Industry Update
Supplier News11 April 2019

Guestline Signs A New Client Every 6 Hours And Takes On International Expansion Adding 27,000 Hotel Rooms

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  • 3 Billion GBP in revenue processed for their customers every year
  • Guestline expands adding 27,000 rooms from new hotels
  • Every six working hours a new client signs on with Guestline
  • Over 350 new hotels acquired
  • New offices opened in Ireland, Holland, and Germany

New data released by Guestline reports that the company is thriving on an international level, currently growing revenues across 25 countries.

In 2018, the company signed up over 350 new hotels, representing 27,000 rooms, to their cloud-based and award-winning property management and distribution software.

Guestline is also currently processing 3 Billion GBP a year in revenue for its customers and has facilitated 6.3 Million bookings for their clients each year.

They enjoyed particularly strong growth in the UK, Germany, Switzerland, Holland, Ireland, Thailand and Australia.

This international growth has been driven by the business' new offices in Holland, Ireland, and Germany that have been added to the existing operations in the UK and Asia.

Andrew McGregor, CEO of Guestline comments;

"Guestline continues to win in the Independent hotel sector and sees strong growth as we expand into multiple international markets. This underpins our position as Local Hero and Global Champion for Independent Hoteliers."

The success of Guestline is not only reflected in their own performance but also in that of their clients.

Aviator by TAG hotels, has seen a 13% increase in revenue and 16% uplift in ARR (Average Room Rates) since recently onboarding with Guestline. Rather than Aviator having to manually upsell to their prospective guests, Guestline's automated system created a more efficient customer journey so staff could utilize their time on other pressing matters.

Hotel Tech Report who focus on unbiased, verified feedback from hoteliers has also awarded Guestline 'The People's Choice Award' for forging the best customer relationships in the hotel management system industry at the most recent Hotel Tech Awards.

Jordan Hollander, Co-Founder of Hotel Tech Report commented;

"The People's Choice Award goes to the single company across all categories who demonstrates the strongest customer relationships during the Hotel Tech Awards.

Clients came out to support Guestline in droves for the 2018 competition - it has been incredible to see which testament to the customer support and product innovation behind the scenes.

Guestline is the most popular PMS amongst our users and is rated number one within the hotel management system category. It is really no surprise that the system is now being picked up internationally and across new markets."

Guestline continues to forge new partnerships within the Independent hotel sector across all British and international markets throughout 2019, developing new horizons for the business to expand into.

Notes to Editor

All statistical information was provided by Guestline.

The statistic on how Guestline signs a new client every six hours is formulated by the figure of hotels won YOY (2017-2018) by the number of working days in the year. Please see the table below for more detail.

About Guestline

Established 30 years ago, Guestline provides innovative property management, guest engagement and distribution software to the hospitality industry. Founded on cloud technology, Guestline's revenue generating solutions enable independents of all sizes and small hotel groups to achieve maximum occupancy at the most profitable rate.

With offices in the UK, Germany, The Netherlands, Belgium, Ireland and Thailand, Guestline's property management software is currently growing revenues in businesses in 25 countries across five continents. The range of solutions include Guestline PMS, CRS, C&B, Channel Manager, EPoS, IBE, GuestStay and GuestPay. Additionally, Guestline's PMS can be integrated with nearly 200 third-party solutions via an API.

Patricia Tothova
Digital PR Executive
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