Industry Update
Supplier News16 April 2019

Infor Continues to Support Canadian Tourism Industry

Infor HMS Unifies Processes, and Delivers Tools for Exceptional Guest Service and Experiences

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SoftBrands Hospitality Inc.

NEW YORK -- Infor, a leading provider of industry-specific cloud applications, today announced its continued momentum and support of the Canadian Tourism Industry. Hotel Alma, an Infor customer since 2009, decided to upgrade to cloud-based Infor HMS to automate functions across its Hospitality Operation.

Infor HMS is a specialized, multi-departmental property management platform for the hospitality industry that integrates front-office and on-property technology to better manage room availability, dynamic pricing, and guest profiles in order to boost profitability and maintain a competitive edge. Through this digital transformation, hotels will be able to better track guest preferences, simplify reservations and provide consistent quality and services.

Infor HMS unifies multiple hotel functions into a single application, allowing hotels to consolidate information on the performance of multiple properties, create customized reports and ultimately make better forecasts and business decisions. Hotel Alma will also be taking advantage of Infor's collaboration with CeloPay, a leading global payments solutions provider, in order to boost security and compliance and help mitigate guests' risk of card-not-present fraud losses, in addition to helping the property maintain PCI compliance standards.

"Infor Hospitality helps leading hoteliers around the world maximize revenue potential, streamline operations and build a better guest experience," said Jason Floyd, general manager, Infor Hospitality. "Infor's industry-specific suite not only provides team members with critical, time-sensitive data, but helps organizations quickly adapt to changing consumer expectations and demands in order to improve guest service and ultimately drive additional sales. By leveraging Infor's deep domain expertise in hospitality, hoteliers are also able to tackle key compliance issues that constantly arise, and maintain transparency throughout the organization."

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About Infor

Infor is a global leader in business cloud software specialized by industry. With 17,300 employees and over 68,000 customers in more than 170 countries, Infor software is designed for progress. To learn more, please visit www.infor.com.

Infor customers include:

  • The top 20 aerospace companies
  • 9 of the top 10 high tech companies
  • 14 of the 25 largest U.S. healthcare delivery networks
  • 19 of the 20 largest U.S. cities
  • 18 of the top 20 automotive suppliers
  • 14 of the top 20 industrial distributors
  • 13 of the top 20 global retailers
  • 4 of the top 5 brewers
  • 17 of the top 20 global banks
  • 9 of the 10 largest global hotel brands
  • 7 of the top 10 global luxury brands
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