Orlando - Hotels have a tough time staying PCI compliant. Systems that hold credit card data need to be PCI compliant. Recent PCI audits are now calling for systems that connect to 3rd parties holding credit card data, to also be PCI compliant. For hotels, this means that any solution touching the PMS may need to be PCI compliant even if the system itself does not deal with credit card data.

There is a new approach to solve this dilemma for hotels. The Data Travel team has achieved PCI-DSS Service Provider certification for Hapi. This certification gives Hapi platform users additional peace of mind that the appropriate measures are in place to secure their sensitive payment data. Equally important, hotels can connect non-PCI compliant solutions to Hapi to access data instead of direct PMS connections and stay compliant.

"Compliance is not the reason to use Hapi," says Luis Segredo. "While compliance is critical, the real reason to use Hapi is that it is simply a more secure way to share guest data. Hapi serves as a data firewall of sorts for hotels that protects the system of record and filters PCI and PII data."

Data Travel, the developers of Hapi, went through a rigorous process to ensure that its people, processes, and systems properly protect customer and payment data. In this era of GDPR, Hapi has been designed and built with data security & privacy as a first concern. Still, achieving PCI-DSS certification is a significant milestone for Data Travel and its customers using Hapi.

ABOUT HAPI

Hapi is the hospitality industry's leading platform for fast and cost-effective connectivity between technology systems, allowing hotel companies access to critical guest and transactional data. Hapi exposes event streams and transactional APIs from hotel systems at scale; stores normalized hotel system data in a secure and scalable fashion in AWS; and seamlessly integrates hotel data into Salesforce CRM, allowing hotel companies to deliver enhanced, personalized guest journeys. Hapi serves 7,000 hotels globally, including IHG Hotels & Resorts, Sonesta Hotels, Accor, Hyatt Hotels, Rosewood Hotels, Margaritaville and SH Hotels and Resorts. Visit Hapi at www.hapicloud.io

Jonathan Reynolds
Head of Product Strategy