Holiday Inn Krakow City Centre Completes Implementation of InnSpire’s all-in-one Technology Suite
Leading provider of the digital guest journey enhances functionality and personalization of in-room TV solution at Polish city center property.
Stockholm - InnSpire, a leading provider of an all in one technology suite that seamlessly helps drive a world class guest experience for some of the world's most iconic hotels and brands, has partnered with the Holiday Inn Krakow City Centre in Poland to deploy its solutions across the property's 236 guestrooms and suites. Through the recent installation, InnSpire upgraded the entire guest experience by combining new networks, with IPTV-heads and its leading TV-based sales, entertainments and analytics solution.
"We are extremely pleased with the implementation of InnSpire's solution at our property, thanks to the seamless installation process and key integrations with our existing technology," said Yossi Wircer, GM of the Holiday Inn Krakow City Centre. "This flexible, guest-centric TV and entertainment solution is an important addition to our hotel's guest room offerings, and we're sure it will be a key factor in ensuring the satisfaction of our guests, since we can now help personalize every stay."
InnSpire's interactive guestroom offerings have become increasingly popular with hotel operators, who make use of their robust feature set to interact with guests and expand customer touchpoints into the guestroom by providing property information, directions around the local area, and purchase opportunities, all through the guest's own devices, or the guestroom TV. In addition, guests appreciate the in-room technology as it provides access to popular apps such as YouTube, Netflix, Spotify, online games and much more. By adopting InnSpire's solutions, any hotel can cost-effectively implement new experience-enhancing technologies and features. As an added bonus, the use of InnSpire's InnCable (an IPTV solution in a smart cable) gives guests all the power of a smart TV without the need to invest in new televisions.
The Holiday Inn Krakow City Centre integrated InnSpire's in-room entertainment solution with an integrated custom hotel directory, as well as the analytics dashboard, which provides the hotel's management team with an overview of their most relevant data. The solution also features a simple guest feedback tool that utilizes a simple thumbs-up and thumbs-down interface, in order to encourage participation and streamline the process. Any feedback sent in this manner will instantly notify hotel staff and inform them whether the guest is pleased or upset with their experience, so that any potential dissatisfaction can be immediately addressed.
For more information on InnSpire's comprehensive guest journey platform, including connected guestroom TV and entertainment solutions, please visit www.innspire.com.
About InnSpire | Since its inception in 2012, InnSpire has become a leading provider and innovator of guest engagement, digital entertainment and frictionless experiences for the global hospitality market. With artificial intelligence (AI) as a central driver, InnSpire powers seamless frontend experiences for leading hoteliers globally, including mobile apps, mobile check-in, mobile key, face recognition, interactive TV experiences, lights/temp-controls, AI-based chat, AI drafted guest reviews, analytics and much more to deliver a complete 360° control hub for property owners, managers and staff.
All of this is made possible by InnSpire.ONE, an extensive and powerful integration hub that leverages a decade of innovation to digitally interconnect nearly every aspect of the modern hotel's operations. The company's product portfolio comprises a diverse range of innovative software and hardware solutions that allow hotels to generate more revenue, offer better and more personalized entertainment to guests, and analyze and optimize results using a single platform that's easy to update or change according to the hotel's specific needs and preferences. Having partnered with world-class hotels on every continent, InnSpire is widely recognized for its ability to offer solutions that are comprehensive, cost effective, and remarkably easy to set up and maintain. InnSpire maintains four regional offices around the globe, including North America, Europe, Asia and the Middle East. For more information, please visit www.innspire.com and connect with us on LinkedIn and Facebook.
