Fairmont Zimbali Resort, turns to Rainmaker, a Cendyn company, for deeper insights into their business
Boca Raton, FL. - Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce that Fairmont Zimbali Resort has selected Rainmaker's comprehensive business intelligence solution, revintel®, to help them accelerate hotel growth through faster and easier access to the property's data and analytics.
Situated inside the exclusive Zimbali Coastal Estate, Fairmont Zimbali Resort is renowned for its breathtaking landscapes, pristine beaches, as well as offering leisure and business travelers from across the world the opportunity to experience unrivalled hospitality in a luxury eco-estate setting. With over 154 rooms, the property was searching for a better way to manage and gain insights on their data.
Daphne Naidoo, Fairmont Zimbali Resort's Director of Revenue, shared the excitement of adding revintel® to their toolkit, "We are looking forward to the data visualizations and insights that we will gain through revintel®. This tool gives us the exact information we need to drill down to the most important pieces of our business without spending hours compiling the data into spreadsheets." She continued, "we are looking forward to getting that time back in our day to spend on revenue generating activities and decisions."
"We could not be more thrilled to have Fairmont Zimbali Resort add us as a revenue and analytics partner," explained Tim Sullivan, President of Cendyn. "We are confident that revintel® will help them accelerate growth and gain strong insights into their property's data and are excited to see continued growth in the South African market for Cendyn solutions."
About Fairmont Zimbali Resort
Fairmont Zimbali Resort is a tranquil retreat offering the utmost in stylish comfort and unrivalled service. Cosmopolitan flair and traditional Zulu accents permeate the hotel's 154 guest rooms and suites, each with scintillating views of the warm Indian Ocean. There are also 18 Fairmont Heritage Place Villas on the hotel grounds. Fairmont Zimbali Resort is the ultimate destination for clients looking to close their next business deal. Venues include an executive boardroom and 4 conference venues which are joined by concertina doors, allowing you the flexibility to choose the size of your venue. Our conference centre accommodates up to 600 guests, yet offers flexibility for smaller groups. Located 5 minutes from the bustling holiday town of Ballito, 20 minutes from Umhlanga and 30 minutes from Durban, this beachfront North Coast hotel provides easy access to the province's attractions. Situated 16km from King Shaka International Airport, Fairmont Zimbali Resort is easily accessible.
About Cendyn
Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions.
Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.
Cendyn has over 32,000 customers worldwide in more than 150 countries - including brands such as Outrigger Hospitality, Hyatt, IHG, Aman Resorts & Hotels, Relais & Châteaux, Highgate, TFE Hotels, Banyan Tree Hotels & Resorts, Coraltree Hospitality, and Onyx Hospitality Group - generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.
To find out more, visit cendyn.com.
Casey Munck
Senior Marketing & Communications Manager
