Can a Fast-Growing Oyo Patch Up the Early Cracks?
It's raining doubts on Oyo Hotels & Homes, a far cry from the awe that was poured on its founder and CEO Ritesh Agarwal when he came in six years ago brandishing the simple belief that "everyone deserves a beautiful living space." Can Oyo fix its apparent shortfalls?
Not a month goes by now without another negative report on Oyo, including an in-depth piece below by Skift Executive Editor Dennis Schaal, who exposed the hardships some owners in the United States face since signing on with the chain.
What's more, a damning report last week by Nikkei Asian Review on how a massive shortfall in Oyo's expansion goal in Japan has snowballed into a nasty labor dispute reflects the toxic mix and the price Oyo is paying for pursuing superfast growth.
Cracks in the model have appeared. Can they be patched?
