Brazilian Luxury Hotel Uses Oracle to Raise the Bar on Guest Experiences
B Hotel Brasília personalizes guest services and reporting with Oracle Hospitality solutions
B Hotel Brasília, an independent luxury hotel located on Brasília's spectacular Eixo Monumental stretch, has deployed an integrated suite of Oracle Hospitality and Oracle Food and Beverage cloud solutions to modernize its operations across the property and offer guests a stellar stay.
Oracle Hospitality OPERA Property provides B Hotel Brasília, which offers 306 rooms and a rooftop bar and pool overlooking Brasília's skyline, with a single view of every guest touchpoint from reservations and check-in to dining. The technology arms hotel personnel with detailed guest information allowing them to deliver more personalized services. In addition, OPERA enables hotel management to prepare and deliver a variety of reports for management including arrivals, departures, revenue and ratings - all from an easy-to-use dashboard view.
The Oracle Food and Beverage MICROS Simphony Cloud Point of Sale system for restaurants was implemented across the hotel's dining venues including B Restaurant, Bar 16 and the Lobby Bar, offering wait staff the ability to take orders from mobile devices and deliver faster and more accurate food and beverage service to diners.
"With our Oracle hospitality and food and beverage cloud solutions, we are uniquely positioned to serve as a strategic partner to both independent hotels and global chains that want to increase guest satisfaction, streamline operations and increase on-property revenues," said Tanya Pratt, Associate Vice President, Oracle Hospitality. "With B Hotel Brasília's digital transformation they have the power to create a competitive advantage with stellar service that can increase the property's recognition globally."
Watch the B Hotel Brasília video to learn how Oracle Hospitality Solutions are helping to drive the property's growth.
Learn more about Oracle's Hospitality Solutions here.
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About Oracle Hospitality
Oracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. We provide hardware, software, and services that allow our customers to act on rich data insights that deliver personalized guest experiences, maximize profitability and encourage long-term loyalty. Our solutions include platforms for property management, point-of-sale, distribution, reporting and analytics all delivered from the cloud to lower IT cost and maximize business agility. Oracle Hospitality's OPERA is recognized globally as the leading property management platform and continues to serve as a foundation for industry innovation.
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