InnSpire Maximizes Guest Engagement and Service at LUX* North Malé Atoll Resort & Villas, Maldives Super-Luxury Resort in the Maldives
Ultra-luxurious island resort engages discerning guests with interactive and highly personalized in-room entertainment and room service solution
Republic of Maldives - InnSpire, the award-winning provider of guest engagement, digital entertainment and business intelligence solutions for the global hospitality industry, has successfully deployed its IPTV solution and guest engagement platform at the posh LUX* North Malé Atoll Resort & Villas in Maldives.
"We insist that the guest journey be absolutely seamless and simple, while offering the ultimate in technological innovation and integration with the latest standards in entertainment—and InnSpire delivered just that. The solutions we have implemented in each residence allow our guests to personalize their stay by streaming their own personally-selected content and apps to the guestroom TV's, as well as ordering room service from any of our award-winning dining venues, allowing them to relax in comfort." said John Rogers, General Manager, LUX* North Malé Atoll Resort & Villas, Maldives.
InnSpire's interactive guestroom TV solution provides a robust feature set that allows the property to interact with guests and expand customer touchpoints into the guest suites. In addition to streaming personal content and popular apps, such as YouTube, Netflix, Spotify and online games, the guestroom TV is transformed into a virtual concierge, offering a plethora of property information, directions around the island and upgrade/purchase opportunities, which can also be accessed through the guests' own smart devices. This provides the resort with added revenue potential, allowing guests to make dining and spa reservations, book yacht tours and order a host of amenities with the click of the remote.
In addition to the recent implementation at LUX* North Malé Atoll Resort & Villas, Maldives, InnSpire has gained a great deal of traction in the Maldives over the past several years. In fact, 30% of the top luxury resorts in the luxury tourist hotspot of the Maldives, listed in the recent Condé Nast Annual Readers' Choice Awards, are currently InnSpire-enabled.
For more information on InnSpire's comprehensive guest journey platform, including connected guestroom TV and entertainment solutions, please visit www.innspire.com.