dailypoint™ & D-EDGE announce strategic partnership
dailypoint and D-EDGE - part of the Accor Group - are pleased to announce a global strategic partnership combining the CRS of D-EDGE, one of the leading providers of digital solutions for hotels, with the CRM and guest data management platform of dailypoint.
Pierre-Charles Grob, CEO of D-EDGE (formerly Availpro Fastbooking) comments: "This promising partnership between D-EDGE, one of the top 3 CRS providers, and dailypoint, probably the leading Guest Data Management solution, is a major step in our strategy to simplify the complexity of technology for hoteliers. dailypoint's technical solutions will be linked to our CRS, enabling ideal guest data management along the entire customer journey, allowing all processes to be fully personalized".
As a sign of its commitment to the partnership, a minority stake in dailypoint was acquired.
Michael Toedt, CEO of dailypoint adds: "It is a confirmation of the work we have done in recent years to become the leading central data management platform. One of our major USPs, the creation of the important central guest profile, was decisive for the entry and forms the basis of the technical connection between the two companies, which will be expanded in the coming months." "At this point we would like to emphasize that despite the investment we remain completely independent and that it is not a multi-stage acquisition but a technical partnership. We have a clear roadmap for the technical link between dailypoint and D-EDGE, which will provide unprecedented personalization opportunities."
In addition to the technical link, D-EDGE will also distribute dailypoint exclusively in various markets, including France and Japan.
Established from the merger of two long-established hospitality digital solutions providers, D-EDGE offers leading-edge cloud-based e-commerce solutions to more than 12,000 hotels in over 100 countries.
Combining the technical excellence of Availpro with the digital marketing expertise of Fastbooking, D-EDGE brings a holistic hospitality technology infrastructure under one roof. The integrated range of solutions covers all stages of hotel distribution which encompasses Central Reservation System, Data Intelligence, Connectivity Hub, Digital Media and Website Creation.
With a team of 350 experts located in over 20 countries, D-EDGE provides localised support, services and tools. With its global network of 500+partners D-EDGE's ever-expanding ecosystem is a positive place to do business and grow.
More information about on www.d-edge.com
dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence (AI) to create a guest profile never seen before.
The cloud-based SAAS solution consists of 15 modules and is complemented by the dailypoint™ Marketplace with more than 140 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.
dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel.
For more information visit www.dailypoint.com
Phone: +49 89 1893569-0