Industry Update
Press Release19 December 2019

New active members to the family of Les Clefs dÓr UAE!

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Les Clefs d’Or USA

Ramachandra Chimata , Concierge Supervisor, JW Marriott Marquis , Dubai & Kumar Murughia , Chief Concierge, Lapita, Dubai Parks and Resorts, received the prestigious international Les Clefs d'Or recognition in a pinning ceremony that took place at Radisson Blu Hotel, Dubai Waterfront on December 17th.

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The awarding of Les Clef d'Or pins on the lapels acts as a recognition of a Concierge's knowledge and meeting world-class standards in attending to the needs of guests. The ceremony was conducted by Mr. Abey Sam (National President Les Clefs d'Or UAE & UICH Zone Director, Arabian & Western Asia) and the Executive Committee of Les Clefs dÓr UAE. The event was attended by members and concierges across the country who gathered to pay tribute to this globally recognized symbol of excellence.

Commenting on his recognition, Ramachandra said: "It has been truly an emotional moment having these keys on my lapels as I am preparing myself for the last few years. The journey only begins now. I shall keep pushing myself and reach my goals. I will motivate my team members to achieve outstanding results."

Les Clefs d'Or (translated as The Golden Keys) is a professional association of hotel Concierges, with approximately 4000 members working in over 80 countries and 530 destinations. With roots dating back to 1929, Les Clefs d'Or was officially founded in France in 1952 as a not-for-profit organization based on two pillars: Service and Friendship.

Commenting on his accolade, Kumar said: "Building a team and watching people develop, especially the most skeptical of hard-heads, always gives me a great feeling of joy and accomplishment. I am looking forward to a great career in this industry which allows so many people to do so much for others."

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