Year In Review: Hospitality Net's Most-Read Stories of 2019

Hospitality Net

30 December 2019

Big thanks to all our contributors! — Photo by Hospitality Net

As 2019 comes to an end, we took an opportunity to look back at what sparked our readers' interest this past year on Hospitality Net. We compiled a list of the most-read opinion articles published on our website in 2019.

These are the most-read articles of 2019, enjoy!

December

Report: 2020 Wellness Trends

Report: 2020 Wellness Trends

The following research and insights are compiled by Jeremy McCarthy, Group Director of Spa & Wellness at Mandarin Oriental Hotel Group. The brand leads the luxury hospitality sector in integrating wellness into the guest experience, continuously cre...

Report: 2020 Wellness Trends

Wine Pairings Made Simple By A Wine Expert

Wine Pairings Made Simple By A Wine Expert

When it comes to food, we can struggle to find the perfect wine pairing. Balancing the abundance of different tastes, textures and flavours with the characteristics of a wine is understandably overwhelming- especially with the wide variety on the ma...

Wine Pairings Made Simple By A Wine Expert

Capitalizing on Millennial Hotel Guest Behaviors and Travel Trends

Capitalizing on Millennial Hotel Guest Behaviors and Travel Trends

If it seems like everyone in the hospitality industry is talking about millennials — well, that's likely because they are. With 2019 fading into the background, our collective feeds and conversations with industry peers are rife with discussions of ...

Capitalizing on Millennial Hotel Guest Behaviors and Travel Trends

November

Hotel Brands: Who Owns What?

Hotel Brands: Who Owns What?

Hilton, The Ritz-Carlton, Marriott, Wyndham, Hyatt, and so many more - discover the names behind the hotel brands.

Hotel Brands: Who Owns What?

6 Reasons Why Facebook Is Essential for Hospitality Marketing

It's easy for hospitality marketers to take Facebook for granted. The platform has been around for so long—more than 15 years now—and is so well established that it sometimes can blend into the background and feel like just one marketing option amon...

MDG Advertising

Booking.com Extends Genius Rates To Other OTAs

Booking.com Extends Genius Rates To Other OTAs

Over the last couple of days, you may have received an email from Booking.com, stating that, starting from 2 December, you'll "gain access to a larger audience as your Genius rates will be offered to the most frequent travelers across other companie...

Booking.com Extends Genius Rates To Other OTAs

October

9 Travel Trends and Habits of Baby Boomers

9 Travel Trends and Habits of Baby Boomers

Anyone who has watched Dirty Dancing remembers the iconic line, "Nobody puts Baby in the corner." Well, hoteliers, what about baby boomers? Over the last few years, millennials have captured a great deal of attention across industries, with hospital...

9 Travel Trends and Habits of Baby Boomers

Mobile Devices and Their True Impact on the Hotel Industry

Mobile Devices and Their True Impact on the Hotel Industry

The next time you leave your home, take a look around you. As you scan your surroundings, I want you to look for a common theme; what do most passerby's have in common? Today, we exist within a revolution. The mobile revolution, to be precise. That ...

Mobile Devices and Their True Impact on the Hotel Industry

‘Hospitality for Millennials’

‘Hospitality for Millennials’

What are millennials (Gen Y)According to demographers at Pew Research Center, The Millennial generation are born between roughly 1981 and 1997. They account for approximately 2 billion people which make them the largest living generation by populati...

‘Hospitality for Millennials’

September

20 Surprising Digital Marketing Stats Every Hotel Marketer Should Know in 2019

Despite all the attention given to social media and mobile marketing, email marketing still holds a place at the big kids' table, as one of the most continually successful online marketing platforms, in terms of both reach and ROI. Here are some num...

Tambourine

Revenue Management to Revenue Strategy: The Changing Role of RM in Hotels

Revenue Management to Revenue Strategy: The Changing Role of RM in Hotels

With U.S. hotel occupancy levels registering record-breaking performance,1 hoteliers must get creative when it comes forging a path toward higher rates and greater profits. And they increasingly look to their revenue managers to chart the course. As...

Revenue Management to Revenue Strategy: The Changing Role of RM in Hotels

The Millennial “Bleisure” Traveler and the MICE Industry

The Millennial “Bleisure” Traveler and the MICE Industry

Millennials love to travel - also on business. They place particular value on authentic experiences over stuff that can be purchased and collected. What is interesting about Generation Y is their flexibility. They enjoy a stay in a luxury hotel but ...

The Millennial “Bleisure” Traveler and the MICE Industry

August

A Dream Meets the Sea - The Legacy of Sandals Founder Gordon “Butch” Stewart

A Dream Meets the Sea - The Legacy of Sandals Founder Gordon “Butch” Stewart

Behind the names — Butch, Mr. Stewart, The Boss — is the Sandals® Resorts visionary who has transformed the all-inclusive resort experience and the Caribbean itself for good.

A Dream Meets the Sea - The Legacy of Sandals Founder Gordon “Butch” Stewart

Hotel Safety: Security for Hospitality and Hotel Management Companies

In today's technologically advanced world, guest and staff security are more critical than ever. Luckily, you can take plenty of steps to make improvements. From smart surveillance technology to secure Wi-Fi networks, read the advice below to improv...

What Is Green Lodging and Why Is It Important

Green lodging refers to any hotel or resort that commits to environmentally-friendly practices. Brands that seek green lodging certification, which varies by state, conserve natural resources - like water and energy - reduce waste and lower greenhou...

July

4 Key Digital Transformation Trends in Hospitality

4 Key Digital Transformation Trends in Hospitality

As new technologies evolve and market disruptors reach their critical mass, every industry faces the need for a core transformation. The hospitality industry is no exception. Modern guests expect to have a customer-centric hotel experience starting ...

4 Key Digital Transformation Trends in Hospitality

The Rise and Fall of the OTA

Travel and Tourism accounted for approximately $8 Trillion of the world economy in 2018 and 10% of the worlds work force a 6% increase from 2017 and no foreseeable signs of slowing. The travel industry is directly tied to global consumption growth a...

RevUp Hospitality

The Tipping Point for Innovations in Vacation Rental and Timeshare Technology

The Tipping Point for Innovations in Vacation Rental and Timeshare Technology

As Malcolm Gladwell points out, "Look at the world around you. It may seem like an immovable, implacable place. It is not. With the slightest push—in just the right place—it can be tipped." This rings especially true for the vacation rental and time...

The Tipping Point for Innovations in Vacation Rental and Timeshare Technology

June

The Impact of Technology on Hotel Sales and Marketing

The Impact of Technology on Hotel Sales and Marketing

Gone are the days when travelers sought accommodations using the local newspaper or telephone directory, picked up the phone and called to make a reservation. Hospitality sales and marketing in the 21st century is a much more vibrant, complex activi...

The Impact of Technology on Hotel Sales and Marketing

Hospitality Sector: Cruises Vs Hotels (Pros and Cons)

Hospitality Sector: Cruises Vs Hotels (Pros and Cons)

Hospitality, travel industry, and hotel industry are all branches that are intertwined, and they make up one of the largest service industries, which is bound to become even more important in the future. The aim of the travel industry is to tend to ...

Hospitality Sector: Cruises Vs Hotels (Pros and Cons)

Why Amazon Should Acquire Airbnb – and Not for the Love of Travel

Speculation persists on the possibility of Amazon’s entry into travel. The mighty e-commerce giant shuttered operations of Amazon Local and Amazon Destinations in 2015 after neither service captured traction with online customers and travel supplier...

NextGuest merged with Cendyn

May

The Best 5 Wine Apps

The Best 5 Wine Apps

Like a fine wine, we’ve got better with age and now wine apps are a thing. The world of wine can be overwhelming, intimidating and complex with ‘vionology’ confusing beginner wine enthusiasts wishing to learn more. Luckily, the experts at Cult Wines...

The Best 5 Wine Apps

HVS Market Pulse: Fresno, CA

HVS Market Pulse: Fresno, CA

As the most populated city in the in the Central Valley, Fresno benefits from a diversified economic base, driven by the agriculture, manufacturing and distribution, and retail industries, as well as the healthcare and education sectors. Agriculture...

HVS Market Pulse: Fresno, CA

5 Ways to Effectively Promote Your Hotel With Social Media

In today's era of fast-evolving technology, it's more important than ever for hotel brands to be aware of, and adapt to, shifts in industry norms. While traditional marketing has its place, digital marketing — and social media with it — is now vital...

April

How Google Reviews Is Crushing TripAdvisor

How Google Reviews Is Crushing TripAdvisor

An interesting trend has been brewing in the travel business. Quietly but surely, Google Reviews has been expanding their online review market share for brick and mortar businesses. Since hotels, inns and B&Bs are a 100% location-driven business, th...

How Google Reviews Is Crushing TripAdvisor

The Demise of the Hotel Mini-Bar

The Demise of the Hotel Mini-Bar

Our world, and how we interact with it, is primarily defined by the digital transformation that constantly unfolds across industries and consumer touch-points. The 'hot' new product of two years ago, might no longer be available today. The tradition...

The Demise of the Hotel Mini-Bar

Self-Service Sells: The Rise of Self-Service in the Hotel Industry

Self-Service Sells: The Rise of Self-Service in the Hotel Industry

Customer service is a segment that impacts brands across every industry - and yet, it's always on the move. Despite being a universally understood (and validated) concept, the perceived standard of what defines great customer service is continuously...

Self-Service Sells: The Rise of Self-Service in the Hotel Industry

March

Google launches hotel search site: "This could undermine OTAs"

Google launches hotel search site: "This could undermine OTAs"

Google has launched a full destination search site for hotel listings in a move that could seriously shake up online travel - again.

Google launches hotel search site: "This could undermine OTAs"

The Importance of Using LinkedIn Pulse to Build Trust, Awareness and Influence

The Importance of Using LinkedIn Pulse to Build Trust, Awareness and Influence

Regardless of the industry, content marketing has long since been touted as one of the key differentiators to a company's long-term success. After all, it's one thing to have a great product or offering, but it's another to have a great product or o...

The Importance of Using LinkedIn Pulse to Build Trust, Awareness and Influence

Technology in the Hospitality Industry – Have We Gone Too Far?

Technology in the Hospitality Industry – Have We Gone Too Far?

The hospitality industry is changing, and is rapidly becoming super high-tech. While we can argue that this benefits guests—and it certainly benefits vendors—how much is it taking away from the guest's personal experience? Theoretically, it should i...

Technology in the Hospitality Industry – Have We Gone Too Far?

February

New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay | by Alexander Shashou

New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay | by Alexander Shashou

ALICE, the hotel operations platform that empowers operational excellence and meaningful guest experiences, released new research uncovering what factors influence hotel satisfaction and found that almost two-thirds of guests (62 percent) with compl...

New Research Finds a Majority of Hotel Guests Rank Unfriendly Staff as Most Frustrating Part of Their Stay | by Alexander Shashou

A Quick Introduction to Commercial Recreation and Tourism

As people have explored their options for unobligated time, many have realized the possibilities of travel and entertainment. With a growing demand for diversions, the commercial recreation and tourism industry has increased. Now, a profitable and m...

Hotel Waste Management: How to Make It More Efficient

Hotel Waste Management: How to Make It More Efficient

The hospitality industry is one of the business niches that is accounted for the most waste generated all over the world. From an operational point of view, it shouldn't surprise anyone, since guests tend to spend resources at a high rate, while hot...

Hotel Waste Management: How to Make It More Efficient

January

2019 Top 10 Hospitality Trends

The hospitality industry has been undergoing tremendous changes and disruptions over the last two decades.What key trends have been steadily reshaping the industry and where is hospitality heading in the near future? A study conducted among EHL facu...

Ecole hôtelière de Lausanne (EHL)

The Top 7 Hospitality Trends Every Hotelier Should Watch in 2019

The Top 7 Hospitality Trends Every Hotelier Should Watch in 2019

Last year proved to be a strong one for the U.S. hotel industry, with occupancy, average daily rate (ADR), and revenue per available room (RevPAR) all trending positively. For 2019, STR and Tourism Economics1 optimistically project another year of g...

The Top 7 Hospitality Trends Every Hotelier Should Watch in 2019

Hotel Preventive Maintenance: The Essentials

Hotel Preventive Maintenance: The Essentials

Committing to preventive maintenance in the hotel industry involves an extensive knowledge of the hotel's systems, equipment, and utilities, as well as the most effective routes of intervention. Above all, care must be taken not to interrupt the flo...

Hotel Preventive Maintenance: The Essentials

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