Industry Update
External Article13 March 2020

Airlines are scrambling to understand and implement new coronavirus travel restrictions

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(CNN) — An airline worker at John F. Kennedy International Airport in New York addressed a crowd with only guesses as to how passengers waiting to board a flight to Dublin would be handled moments after President Donald Trump announced restrictions on travel from Europe.

Trump said Wednesday he was sharply restricting travel to the United States from more than two dozen European countries in light of the coronavirus outbreak that is now labeled a pandemic. Soon after, his administration clarified that the ban only applied to foreign nationals and not to American citizens who had been screened before entering the country.

"If the leader of the free world is telling you that, you know your travel is being affected I would think that we have to give you your money back," the airline worker told the crowd in a video.

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