Industry Update
Press Release18 March 2020

Free Airbnbs for Italian Medics Fighting Coronavirus Outbreak

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  • Airbnb launches Airbnb for Doctors and Nurses to help medical professionals fighting the coronavirus outbreak access free accommodation, provided by hosts.
  • Airbnb will cover the cost of all fees associated with the stays.

Airbnb is today launching a pilot programme to help medical professionals in Italy access free accommodation provided by hosts, as they fight the unprecedented coronavirus outbreak.

From floods to earthquakes, the Airbnb community has a long history of providing accommodation to those in need when the worst happens. In light of the extraordinary events unfolding in Italy and across the world, Airbnb will continue this effort and work with hosts to support medical professionals as they work on the frontlines to save lives.

"Our hearts and thoughts are with everyone affected by the coronavirus outbreak and we have made it our priority to work with the Airbnb community to provide what support we can. We are encouraging medical professionals in need of a place to stay - and hosts who can offer entire home accommodation for free - to visit as soon as possible, so we can work together to help get medics to where they are most urgently needed".Giacomo Trovato, General Manager for Airbnb in Italy.

Airbnb will cover the cost of fees associated with the stays for up to 2 months.

Airbnb is also partnering with a local host organisation - OspitaMI - to oversee the bookings process. It will help to match medical professionals to appropriate accommodation provided by hosts, while providing all necessary support to both parties.

"We want to thank medical professionals everywhere who are fighting the outbreak and join with the Airbnb community to help support them in these difficult times," said Trovato. "We will constantly monitor the impact of this initiative and see if learnings can be applied to other markets."

How it works:

Are you a medical professional in need of accommodation?

Any medical professional in need of accommodation as they fight the coronavirus outbreak should visit and provide their details. A member of host the organisation OspitaMI will contact you and help match you to accommodation provided by hosts. The accommodation will be completely free to you for up to 2 months.

Are you a host with accommodation to offer?

Hosts that can offer entire home listings for free to medical professionals in need of a place to stay should also visit and provide their details. A member of the host organisation OspitaMI will contact you when your accommodation is requested by a medical professional and will guide you through the process to get a full reimbursement by Airbnb.

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About Airbnb

Founded in 2008, Airbnb exists to create a world where anyone can belong anywhere, providing healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb's accommodation marketplace provides access to 6+ million unique places to stay in more than 81,000 cities and 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 25,000+ unique, handcrafted activities run by hosts across 1,000+ markets around the world. Airbnb's people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.

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